Public Storage Vancouver | 8500 Kinross St

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Public Storage Locations

Vancouver (Marine Way/Boundary Rd)

8500 Kinross St,
Vancouver, BC
V5S 4V9

Get directions

(604) 412-6075

Retail Office Hours

Monday 9:30am - 6:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 6:00pm
Friday 9:30am - 6:00pm
Saturday 9:30am - 5:00pm
Sunday 9:30am - 5:00pm

Gate Access Hours:

Daily 5:00am - 10:00pm

Reviews

4.9 out of 5 stars overall with 183 reviews
  • by (source: )

    I've rented two spaces at this location for work. Both times the employees were so nice and helpful! I called in advance to see what was available and when I got there all the paperwork was ready for me to fill out. Chitra was very helpful and made sure I had all the information I needed.

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    I had to transfer out of my small space and upgrade to a bigger space
    Although there was a mountain of paperwork I got excellent service

    Chitra and Johann did the best job helping me fill out the forms so as to streamline things

  • by (source: )

    Thank you Al for making my first visit and setup so smooth. I wasn't sure what to expect but you guys were very patient answering my questions - with a friendly smile:) Thanks.

  • by (source: )

    Thank you Al for making my first visit and setup so smooth. I wasn't sure what to expect but you guys were very patient answering my questions and also with a friendly smile:) Thanks.

  • by (source: )

    Went in to this location to find solutions for storing my business equipment and tools
    Found Al Viswakula and Inoshi to be very helpful in helping finding what I needed and putting the paper work together to lease the two units for my business.
    Very clean, well looked after facility. Have confidence my business equipment and tools will be safe and secure.

  • by (source: )

    Thanks a lot with all the servies more than 10 years. Thumbs up to AL Shari and Inoshi. You guys are awesome. Best place for the storage solutions.

  • by (source: )

    The owners are very friendly, were very clear and thorough in explaining the lease and details, and made the move-in experience a good one. Would recommend.

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    Great service, easy and convenient location and very friendly staff!

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    Staff goes out of their way to help.

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    I have been going to Kinross Storage for over 2 years and the service is Excellent!!! Al, Shari and Inoshi are super friendly and efficient. They are incredibly helpful and the facility is immaculate!!!

  • by (source: )

    I have been going to public storage at the KINROSS location for over 2 years and my experience has been EXCELLENT!

    AL, SHARI, and INOSHI have always been so accommodating and welcoming. Shari’s friendliness made my storage tasks at hand much more enjoyable! Let’s face it - who wants to deal with their storage stuff!

    This exceptional group made it so easy to leave my belongings in storage - I stayed an extra 2 years!!!

    It’s a great place - very clean and such nice professional people. I miss their smiling faces! ?

  • by (source: )

    Al, Sherry, Inoshi and all others who work at this location are very friendly and helpful......I would highly recommend this place to anyone looking for a storage facility!

  • by (source: )

    Al, Sherry, Inoshi and all others who work at this location are very friendly and helpful...I highly recommend this place to anyone looking for a storage facility!

  • by (source: )

    Staff including the manager Al, Shari and Inoshi are always friendly and courteous. It's a pleasure to deal with them and they always try to do what they can to help...so thank you.

  • by (source: )

    Staff including the manager Al, Shari and Inoshi are always friendly and courteous. It's a pleasure to deal with them and they always try to do what they can to help...so thank you.

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    Al and Inoshi are very helpful and nice

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    Eleven years of safe and secure storage. My locker housed an art collection so good climate control was essential. The facility was always scrupulously clean and the staff friendly and helpful. My requirement for storage is now over but I would not hesitate to use them again should the need arise.

  • by (source: )

    Both Al and Inoshi were extremely helpful, professional yet friendly. I felt completely at ease leaving our belongings at this facility

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    Convenient location. No issues with access and the staff were helpful.

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    This location is super friendly and efficient. Staff are responsible and helpful. I would totally recommend their service if you ever need to temporarily put your stuff away. Facility is well maintained and secure. Al and Inoshi were amazing when I needed some help.

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    Excellent. Great service. Very helpful staff.

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    Staff are great, always very helpfull

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    We are thinking of getting a drive up unit here due to parking issues at our local building. The wait time was not long and the staff are very friendly and accommodating. Thank you!

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    very friendly and helpful

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    friendly and helpful

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    Painless Storage. Inoshi and Shari are friendly and professional. If I need storage in the future, I know where to go.

  • by (source: )

    Good customer service.Al and Inoshi has been helpful in meeting my storage needs.Clean ,welkept and secure facility.I would recommend their service.

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    Great attention.

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    Great Customer Service. Al's team Sherri and Inoshi was always friendly and willing to help.

  • by (source: )

    Great staff,very understanding very attentive,I will definitely recommend the Kinross location if anyone is looking for public storage. Highly recommended

  • by (source: )

    This Kinross location is great. All the staff are friendly and available to help in anyway they can. I've personally delt with Al and Inoshi and have always had a positive experience. We have had storage with them for many years and recommend them to others.

  • by (source: )

    We have used Public Storage for many years since 2000 when my Father-in-law died. Originally at The Kinross location in Vancouver and later at the Broadway location in Port Coquitlam after we sold our home of 50 years in Burnaby and moved to Coquitlam.
    When we moved back to Burnaby in December of 2017, we needed some short term storage and again immediately thought of Public Storage and the Kinross location.
    We have always found Public Storage facilities clean, safe and convenient.
    For us, a really important part of your service is the people who represent you and operate your facilities. It was the positive, friendly attitude we found in your Assistant Manager Shari, that made such a difference to us when we were so tired, so stressed, and needed help. Her knowledge, the questions she asked to determine how best to meet our current needs, all helped us find the right space. Thank you.

  • by (source: )

    I had very courteous service from ABAYA "AL" VISWAKULA.
    The Unit is very clean. The trolleys were very helpful.

  • by (source: )

    Sheri was great in assisting me to pick the right storage space for my needs. She show me all the different type of spaces available and led me through the process of picking the right one and the right insurance.
    All the staff are great, friendly and knowledgeable. Thank you Sheri for a job well done.

  • by (source: )

    Al and Inoshi at Kinross Public Storage run a wonderful location. They are friendly, courteous and professional. From explaining their rates and setting me up with a unit to the immaculate conditions of the premises, the service has been impressive. I would highly recommend you stopping in and chatting with them if you are interested in storage units.

  • by (source: )

    Al and Inoshi at Kinross Public Storage run a wonderful location. They are friendly, courteous and professional. From explaining their rates and setting me up with a unit to the immaculate conditions of the premises, the service has been impressive. I would highly recommend you stopping in and chatting with them if you are interested in storage units.

  • by (source: )

    I had a very good experience on this location. The property manager "Al" helped me picked from the different storage sizes and took time to explain the details. Very professional and polite.
    This storage facility is also well kept and is very clean.

  • by (source: )

    Everyone who works here have been very helpful! Al has been great and has been very kind and friendly ‘
    I have had a looker here for a long time and would highly recommend this location!
    I THANK Al and his team of workers!

  • by (source: )

    The crew at Public Storage Kinross have been courteous, professional and super helpful. Al and Inoshi have been awesome throughout. They give you important information.

  • by (source: )

    I have rented two lockers from this location, Have found Al Viswakula and his staff to be polite ,knowledgeable and a pleasure to do business with!
    Would recommend without hesitation!

  • by (source: )

    Abaya "Al" , Shari and Inushi run a pretty tight ship at this location ...... they are informative, very helpful and friendly..... it is always a pleasure to see anyone of them when I go to my storage unit!

  • by (source: )

    Customer service at it's best.....property manager Abaya "Al" Viswakula runs a tight ship....he and his team Shari, Inushi and the weekend warrior Johann are very professional.... they are a great bunch of individuals who are always willing and very capable of answering any questions you may have regarding either the storage type and/or size you require down to packing materials.....this includes a vast variety of boxes, packing tape, bubble wrap including locks for the storage lockers......when I need to visit my unit, it is always a pleasure to see anyone of these people, not only will I get great service but they are also very friendly......to me this shows they care about their customers and in my mind that is a winning recipe for a great business!

  • by (source: )

    Abaya viswakula has been very helpful and present every time we go into the office.
    He and Inoshi had helped us transfer from a smaller unit to a larger size unit which fit our need.
    We have great experience with everyone in the office.
    Thanks

  • by (source: )

    Thank you so much to the wonderful team - Al, Shari and Inosh provided excellent service! I will definitely recommend them in the future.

  • by (source: )

    Public Storage at 8500 Kinross has given me the best service i've ever had at a storage facility! Most of the staff have gone out of their way to help me with all my needs and the prices for the lockers are amongst the most competitive in the greater vancouver area.

    PS 8500 Kinross has the most secure and CLEAN location i've yet seen also.

    Shari, one of the 3 main employees at 8500 Kinross Public Storage, has time and time again gone beyond her duties to ensure that my latest, larger locker is up to my expectations. This is now my 2nd locker over the last 6 months and anytime i have any type of issue, everything has been dealt with in a timely and efficient manner. Thank you Public Storage and thank you Shari!

  • by (source: )

    Was very satisfied with this location. The service was outstanding. Shari and her team are amazing and always available to help you and go out of their way to provide whatever you need. My unit was on the 2nd floor and the Storage area was very clean and elevators worked well. Only critique would be the "$1 for the first month" sign that all Public Storage advertise is somewhat misleading as it only applies to tiny storage units that most people wouldn't rent. Other than that, would highly recommend this location.

  • by (source: )

    Very good experience. Worked with Shari who gave us excellent service.

  • by (source: )

    Very good staff, very caring and understanding. I would highly recommend the location on Kinross St. Vancouver BC

  • by (source: )

    Al was very helpful. It took him less than 2 minutes to find us an adequate storage space. He gave us essential advice since we are downsizing and transferring to a smaller town house from a detached one. I like the service provided for me by the staff of PS (P0034). 8500 Kinross St., Vancouver, BC. KEEP UP THE GOOD WORK!!!

  • by (source: )

    I am very thankful to the management agai this October for Al and Shari replaced the bottom rubber rail on my doors to keep out the nice that ate two of my expensive wool jackets
    I mainly need to keep a large wardrobe in storage I use use on. my movie jobs
    Jb

  • by (source: )

    Al and Inoshi are very pleasant and friendly to deal with. They provide us with thorough explanation on the terms and conditions with the rental. Totally happy with their service.

  • by (source: )

    Al Inoshi and Shari are the all best ever! It's a pleasure renting storage at this location .

  • by (source: )

    Hello guys,

    Just a quick commendation to Al and his team at the Kinross location for exceptional service in handling any questions or concerns over the years that I continue to use the facility.

    He and the the ladies that assist him are always very polite and helpful, and lighthearted with humorous banter most often. I wish them well and hope they are recognized for their continuing efforts to keep the facility running smoothly and in good order.

  • by (source: )

    Abaya and Shari provide exceptional customer service. They are always very pleasant and helpful. They are the reason why I keep my locker at this location.

    When I needed to consolidate/switch my lockers, Abaya gave me great advise --> he recommended a locker that was suitable for my needs while providing the best value for me. I feel that he provides a win/win for both the customer and Public Storage.

    Shari went above and beyond for me. I had to switch lockers because water leaked into my locker. She was sympathetic, found me a better locker and made my move easy.

  • by (source: )

    Al (Abaya Viswakakula)was so helpful to me he is great. The best customer service. I have used the storage 3 or 4 times and every time he has assisted me with supplies, storage and great service. Thank you , Al, I really appreciate you and I will always use Public Storage.

  • by (source: )

    8500 Kinross Public Storage staff were great and easy to deal with. They were very helpful to me and my husband. I will definitely recommend Public Storage, especially this location to our family & friends.

  • by (source: )

    Excellent facility to store your belongings. Place is always clean and free of rats or insects. Office staff is very friendly and helpful.Use their facility for over 15 years and never had any issues.

  • by (source: )

    8500 kinross public storage is great. I met Al there on my day off and he helped me with all my storage needs. The place was clean, tidy, and felt very secure!! Security is a must! I'm a happy customer.Will update at a future date.

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    Property manager was very friendly and helpful.

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    Property manager was very friendly and helpful. The site is very clean and well lighted.

  • by (source: )

    Service has always been excellent. Al is always clear and helpful in providing information.
    The facilities are clean and in good shape, easy to access. All round very happy with my experience over the four years we've been there.

  • by (source: )

    Excellent service, Shari, Al and Ionshi helped me a lot, definitely recommend!

  • by (source: )

    professional, well-managed, courteous and clean. always felt secure leaving my belongings here even when out of country for several months at a time. thanks so much. wouldn't hesitate to use or recommend this facility.

  • by (source: )

    Used their locker storage for over 15 years.

    Place is kept clean, dry and rodent free.

    Getting in and out of facility is easy and no fuss.

    Office staff is very friendly and handled my closing of storage account expeditiously and efficiently.

  • by (source: )

    Been dealing with these guys for few years now and have had a possitive experience overall.

    I find Shari not Sheral very helpful .......

    Informative and nice.

    keep up the good work....

  • by (source: )

    I found the service at this location the best ever.

    Al and his staff was very helpful in any aspect.

  • by (source: )

    the cost of your locker has gotten way out of line. more that double from when i moved in. and the building is the same as it then. if it had been improved, maybe and especially if the employees had received a raise equal to what my increases were, i wouldn't have a problem. I have had the opportunity to deal with Shari Lahay on several occasions. It seems seldom these days that true professionalism and pride of workmanship is exhibited, but Shari has clearly manifested these qualities.You have o
    an outstanding employee
    .

  • by (source: )

    AL and Inoshi were very patient and helpful. They answered every question I asked thoroughly
    It is a safe and neat place to store private stuff. Strong recommended.

  • by (source: )

    was a customer of PS for about a year. Just got my last day today.Got a great service from everyone who works there especially Shari and Abaya.They are always helpful and very friendly.The place is safe, and clean. Would recommend.

  • by (source: )

    I received excellent customer service from both Abaya and Shari. They are both friendly and knowledgeable.

  • by (source: )

    I was a customer of PS for about a year. Just got my last day today.
    Got a great service from everyone who works there especially Shari and Abaya.
    They are always helpful and very friendly.
    The place is safe, and clean. Would recommend.

  • by (source: )

    I have received excellent customer service from both Shari (Assist Mgr) last week & from Abaya (Property Manager) today. Friendly and knowledgeable.

  • by (source: )

    I have been renting storage from this
    Kinross street locatiin for several years
    And i find the management xcellent.
    Abaya and Shari and Inoshi make a geeat team keeping my veluable possessions safe and secure at all times.
    Got help for a rident priblem i had and it is eliminated now.
    The whole are a is constantly clean and well looked after.
    I am in need of this stirage for an indefinite future time and i am very happy to be wirh
    This manager and teamwork of the property
    I am Joseph Bulath

  • by (source: )

    The people (staff) who work at the Kinross St. location are phenomenal! Shari is fantastic and so is Abaya!!!!! Great people, great service!!??and they are people who care about you as a customer. Great, clean location. Would definitely recommend to anyone? It lost a star for the very high storage costs.

  • by (source: )

    The people (staff) who work there are phenomenal! Shari is fantastic and so is Abaya!! Great people, great service!! :):) and they are people who care about you as a customer.

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    Excellent customer service!

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    my son highly recommended the 8500 Kinross location and sure enough I am glad I did .AL and the staff were helpful friendly knowledgable and very professional in assisting me in regards to the space I needed for my stuff. and im glad to know that the place is secured and very clean . I definitely and highly recommend Public Storage at 8500 Kinross st. in Vancouver. Thank you AL AND THE STAFF. Keep up the great work

  • by (source: )

    Sheri was very helpful.

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    al and Inoshi were very nice and helpful. I had very good experience today. I will recommend this location to my friends.

  • by (source: )

    Abaya "AL" Viswakula was very pleasing and gave me a great deal on my unit.

    Have rented here before. very nice people to deal with.

  • by (source: )

    Had some problems at first with the automatic payments but it worked out eventually. The staff at the facility were extremely helpful and friendly.

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    Had some trouble at first with automatic payments but it was eventually straightened out. The staff at the facility were always extremely helpful and friendly.

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    Had some problems at first with the automatic payments but it worked out eventually. The staff at the facility were extremely helpful and friendly.

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    Excellent customer service from all staff!

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    Excellent customer service from all staff!

  • by (source: )

    I unfortunately lost my keys on-site. Al and Inoshi were extremely helpful in locating my keys and following up over the phone to confirm that they had been found.Al has a great attitude and is a pleasure to deal with whenever I'm at Public Storage. Thanks again!

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    I unfortunately lost my keys on-site. Al and Inoshi were extremely helpful in locating my keys and following up over the phone to confirm that they had been found.

    Al has a great attitude and is a pleasure to deal with whenever I'm at Public Storage. Thanks again!

  • by (source: )

    Incredibly helpful staff. They helped me find options that suited my price range. Even helped with ideas when I was trying to find a way to clear out my locker a few months later. Professional and friendly. Would definitely go there again if I needed storage

  • by (source: )

    A big THANKYOU to Al for excellent customer service! During an already stressful time with moving and storing our belongings he maintained a cheerful and calm attitude which made the whole process easier. A great atmosphere, people and facility!

  • by (source: )

    Abaya Al Viswakula was great, made the process very easy and explaned everything to me.

    I wish every manager was like him, thanks for all your help !!!

    Dan Esplen

  • by (source: )

    Al is super helpful and very friendly. Overall great service!

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    Friendly staff, clean facility

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    great service, kind people.

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    great service and nice people.

  • by (source: )

    Al was outstanding, as was the other staff.
    Quite helpful, thoughtful and knowledgeable.
    We appreciated all the information and help provided.
    Thank you.

  • by (source: )

    Al and Shari know how to take care of their customers, very comforting and courteous.

  • by (source: )

    my name is Terence and I highly recommend to anyone looking for a storage place at Kinross st. the place is spotless.secured and the staff are helpful.friendly.accommodating and very professional .Al and his crew made renting a unit very easy and hassle free and they very diligent and so proactive in regards to your unit's security . I definitely would use their services at Kinross st. location even if there is a different location Tha t closer to my place simply because of Al , Shari and all the crew's impeccable service. keep up the great work.

  • by (source: )

    The Public Storage facility at Kinross St. And Marine Drive is a shinning example of what this type of business represents. I will highly recommend it.

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    I rented one storage unit for 3 months. Staffs are friendly and helpful. The place is clean. Overall, this is a very nice storage.

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    Great service and very helpful/friendly staff.
    Thank you Al!

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    Great service and very attentive to understand the customer needs. Great job done by the GM and Nikita at Storage on Marine Drive in River District

  • by (source: )

    Excellent
    Helpful
    Friendly
    Knowledgable

  • by (source: )

    AL, the property manager was very helpful and professional. He was cheerful and very friendly too. He took his time and was very patient. He showed us all the storage lockers and helped us choose the one most suited for our needs. We highly recommend this place.

  • by (source: )

    Nikita provided amazing customer service. She communicates clearly, has a very positive attitude and tries to help wherever possible.

  • by (source: )

    Thank you Shari and Al for the excellent customer service, everything was so easy and efficient, the whole experience was easier than imagined.
    I will recommend the Kinross location to all my friends. A big thank you!

  • by (source: )

    I am so glad to share my great experiences in public storage
    specifically, the staff(AL and NIKITA) was helpful all the time from starting to making sure I had the right size unit for the amount and type of stuff that I would be storing up to end.
    Thanks

  • by (source: )

    Great staff. Place is spotless

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    My experience with Al was very good. He was very professional and helpful.

  • by (source: )

    I had a unique and large item, and figuring how to move it in was a problem. Shari was so helpful, coming with me to measure doorway entrances, and when we found it wouldn't work, she got on the phone calling several other locations to find a solution. Her assistance is so much appreciated, but more than that, her helpful attitude made my day. Thanks so much Shari.

  • by (source: )

    Al the manager of Public Storage on Kinross was very friendly, helpful and courteous. Got a great rate on 3 months of storage and he even helped me carry the extra boxes I bought out to my vehicle. Also gave me a good tip about bringing a ladder to stack the boxes in my 5*5*10 locker.

  • by (source: )

    Had never used a storage facility before and wasn't really sure of the process. Abaya Viswakula made it very easy...walked me through the process, explained all my options and made it very simple. Every time I re-visited the facility the staff was great. The whole facility was clean and I would certainly recommend it to other people.

  • by (source: )

    I was just writing a long review and was cut off by my wifi
    I was saying that i am very satisfied with
    Abayaya and Shari how they keep the premises clean and secure
    How the snow and ice was cleaned up for easy access
    Thank you for the excellent manage ment
    Team

  • by (source: )

    We have been a client for about 3 years and have no issues. Service has always been friendly.
    This past month, when the snow got piled up, they dug out my doorway. I was very pleased!
    They also had all the supplies I required for dealing with a project that required the wide shrink wrap, tape and 6" shrink wrap.

  • by (source: )

    I gave a 1 star review because of the problem I had to get the deal they are advertising. However in less than 24 hours the problem been solved. Thank you to Ian and Al for their great support.

  • by (source: )

    I gave a 1 star review because of the problem I had to get the deal they are advertising. However in less than 24 hours the problem been solved. Thank you to Ian and Al for their great support.

  • by (source: )

    We needed a few storage units very quickly. Abaya was such a great help and very accommodating. Great facility!

  • by (source: )

    We needed a few storage units very quickly. Abaya was such a great help and very accommodating. Great facility!

  • by (source: )

    One of the best locations to store my stuff. Very clean and organized. I have 2 big storages. Mr. Abaya "Al" and his staff are very polite, friendly, and incoming. Abaya is always helping me whenever I need his help. He helped me to find 2 storage beside together for my convenience. Really glad to find this location. Thank you Al.

  • by (source: )

    Very pleasant.
    Excellent facility. Safe and secure

  • by (source: )

    Mr Abaya V. gave excellent customer service today. He was very patient and kind when helping us. He was also very detailed and efficient when helping find us our perfect storage space. He also explained the insurance very clearly to us and we were more than happy to add that onto our plan. Furthermore, the policies, prices and procedures were easy to understand thanks to him and he delivered information with a great attitude, making our visit very smooth and straightforward. I recommend Abaya & Public Storage for all your storage needs!

  • by (source: )

    They have great service,extra helpful/friendly staff who will assist you of your needs, and a clean facility.

  • by (source: )

    I recently came to look at a storage unit. It looked well maintained and clean. I got to speak to the manager. He guaranteed the security of the unit.
    He was kind, professional and provided me with great help. I look forward to renting out a storage unit in three months!

  • by (source: )

    I have rented 2 storages from public storage for almost 6 months now, The facility is very clean and the staff are very friendly, Al & Inoshi helped me find the locker that suited me best!

  • by (source: )

    I have rented 2 storages from public storage for almost 6 months now, The facility is very clean and the staff are very friendly, Al & Inoshi helped me find the locker that suited me best!

  • by (source: )

    This particular move was a stressful one. Al and Inoshi made the buying of boxes and others supplies a very easy experience. Al was very friendly and even helped me get all the boxes into my car! I would would recommend this store to anyone in need of moving supplies.

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    Professional management, friendly staffs.

  • by (source: )

    I came by to inquire about your promotions and Al was very helpful and was able to explain how the rental works; the place is also very clean. We ended up renting a storage and really happy with the service we got. I would definetly recommend this location for anyone looking for a storage space.

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    Friendly staffs, good management.

  • by (source: )

    I have had a great experience with Public Storage. Al and his team took time to walk me through different locker options and clearly explain everything I needed to know about the rental unit and contract terms without pressuring me. The storage facilities are clean, secure and well-managed. Fees are not inexpensive, but compared to other storage facilities I have seen over the years, worth the investment for ease of access and peace of mind. I'd definitely recommend Public Storage and use their services again.

  • by (source: )

    The public storage facility at Kinross St. Vancouver manage by Mr. Al Viswakula is highly recommended in terms of professional dealing with customers like us. I find the place very clean, safe and properly organized.

  • by (source: )

    The storage facility is clean and easily accessible. The staff (Inoshi) has been very pleasant and helpful. I will be recommending this to others who need a storage facility.

  • by (source: )

    I was shopping for carton options for transporting a large amount of hot food to an upcoming event. With a sample food container in hand, I visited the 8500 Kinross, VANCOUVER store. The salesperson (Inoshi) who assisted me was polite, friendly and knowledgeable and quickly visualized what I required. She wrote out dimensions of two types of cartons that might suit for when I return to purchase and also helped me locate appropriate packing paper which I bought. Inoshi even carried my purchase to my trunk.
    It was only on my way out of the store that I learned that Inoshi is a new employee and in a learning phase; I was surprised.
    Kudos to your choice of employee and also to your superior customer service training!

  • by (source: )

    very good service

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    very helpful staff and nice service.

  • by (source: )

    Genuinely friendly and helpful staff. Impeccable service. No complaints whatsoever about the staff and facility!

  • by (source: )

    I am currently in the middle of selling my current home and buying my new one. Today I met Al the Property Manager and he was very quick and helpful in arranging my storage needs. He provided me with a tour of the facility and gave a thorough explanation of how facility operates. I left with a contract and and more than satisfied with the cost.
    Thanks Al - appreciate your help!

  • by (source: )

    I wanted to leave a note about my experience with Public Storage this week. Shari was extremely helpful and friendly with me and my family as we were packing up our truck for moving into our new home. She was very courteous to all of us, and helped us plan for our departure. She was able to answer our questions, and help us through the termination of the auto-renewing payments. As we were extremely busy with the fact of moving, and not terminating our rental agreement, this was a burden that Shari was able to remove from my huge list of 'to-dos'. I'd be happy to recommend the Kinross Public Storage based on this experience alone. Thank you Shari.

  • by (source: )

    I wanted to leave a note about my experience with Public Storage this week. Shari was extremely helpful and friendly with me and my family as we were packing up our truck for moving into our new home. She was very courteous to all of us, and helped us plan for our departure. She was able to answer our questions, and help us through the termination of the auto-renewing payments. As we were extremely busy with the fact of moving, and not terminating our rental agreement, this was a burden that Shari was able to remove from my huge list of 'to-dos'. I'd be happy to recommend the Kinross Public Storage based on this experience alone. Thank you Shari.

  • by (source: )

    My hoI have been renting for several years after I vacated my house and
    All my possessions had to be stored that I am still sorting out.
    I find the management and employees are most helpful with my requirements .
    Always keeping the premises clean and secure.
    I never had any complaints .
    Anything I ask for they prompt to supply

  • by (source: )

    i have two units at Public Storage on Kinross in Vancouver for a year or more so far. i cannot tell anyone enough about how awesome it is to use Public Storage, (over any other storage companies) first of all, and what great people there are working there. My entire experience has been so easy and actually very fun to go there. The amazing staff, Shari & Al, from the start are SO nice, helpful, and always giving a wave or friendly smile as i drive by, or see them on the site. it kind of feels like coming 'home' when i go there. the units are kept super clean and i feel absolutley safe anytime being there on my own. i would highly highly recommend using Public Storage on Kinross, (especially) because of Shari & Al! and,...because the service and what you get for your $$ is right on! thanks you guys!

  • by (source: )

    i have two units at Public Storage on Kinross in Vancouver for a year or more so far. i cannot tell anyone enough about how awesome it is to use Public Storage, (over any other storage companies) first of all, and what great people there are working there. My entire experience has been so easy and actually very fun to go there. The amazing staff, Shari & Al, from the start are SO nice, helpful, and always giving a wave or friendly smile as i drive by, or see them on the site. it kind of feels like coming 'home' when i go there. the units are kept super clean and i feel absolutley safe anytime being there on my own. i would highly highly recommend using Public Storage on Kinross, (especially) because of Shari & Al! and,...because the service and what you get for your $$ is right on! thanks you guys!

  • by (source: )

    All very high caliber service and and the storage locker and location were perfect

  • by (source: )

    Have had a very happy experience overall ..it's only a month but the service has been great and the employees very helpful indeed . I was given a review card by Abaya Viswakula at the Kinrosss location his customer service skills are excellent thanks again for your help.

  • by (source: )

    Abaya viswakula (property manager). I've been to your location several times throughout the month of July 2016. I must say that with the many times
    I've been there al has been the
    Most helpful and friendly maher I've experienced in a long while. It is always a breath of fresh air with him at your location. And think that he is a strong asset to your team. I will send many people to your business just because of the friendly energy he omits. Thank you and you can contact me anytime for further questions:) Elizabeth 604 363 4919

  • by (source: )

    After using Public Storage on Kinross for the past several years, Abaya and his staff have always been polite, extemeley helpful and professional .
    They have always been accomadating in every aspect.
    I will continue to use their services for many years to come!

  • by (source: )

    After using Public Storage on Kinross for the past several years, Abaya and his staff have always been polite, extemeley helpful and professional . They have always been accomadating in every aspect. I will continue to use their services for many years to come!

  • by (source: )

    I had my locker for 8 years, and was always treated nicely. Never had any problems in this time. If in the future I need another locker, would not hesitate to return to Public Storage.

  • by (source: )

    Super friendly staff and the facility is spotless. I totally recommend this location

  • by (source: )

    I've had the privilege of being helped by both Shari and Abaya. I have very recently completed a long distance move where so many things went wrong. The only stress free part of the move was getting my storage units!

    Both Shari and Abaya helped me get set up with storage units that worked for me. They explain everything very clearly so you understand. I really liked their super friendly manner and how exceptionally clean the facility is. I would totally recommend this location for your storage needs.

  • by (source: )

    I recently visited the Public Storage Office at Kinross St. location in Vancouver and was gleefully greeted by their most efficient, courteous, friendly Assistant Property Manager, 'Shari Lahay' . She is very Professional, attentive and understanding of my needs. 'Shari' facilitated the Rental of a storage locker immediately; it was just the right size; perfect for all my belongings having moved from a large home into a smaller apartment.
    'Shari' has a very pleasant personality, is very obliging, advised me of all the Rules & Regulations, being extremely helpful. She showed me the locker, how to access the elevator, provided information on Cart usage, coding for the Gate, and sought out the best Rates being offered by the Company at that time. This service is very much appreciated, and very convenient. I will continue to recommend her Service and must say, this Company has a very dedicated, trustworthy employee; one of the Best, and her Employer is most fortunate to have her as a valued Staff Member. She is most knowledgeable and
    her love for her job shines through her happy face & ever-present smiles. She makes a Customer feel important and very welcome.
    All the Best, "Shari" . You do good work ! Sincerely, Marie Bergot

  • by (source: )

    I must say, while using the Public Storage lockers at the Kinross Ave. Vancouver location, I found the facilities to be exceptionally well Managed. The buildings are conveniently laid out, lockers are very clean, immaculate in fact, and very spacious. In all sized lockers, the ceilings are so high, they provide a great deal of space and they have various sizes to choose from to meet one's requirements; you can also add shelving. Large elevators & carts are also readily available. This Company provides easy access hours every day of the week. It is safe and very secure, all metal and protected from any vermin. Your valued goods can be stored there without any worries.
    The Staff is very helpful and professional. Reservations are recommended, as demand is high in Vancouver, and that may explain the rates, but these premises are well worth the cost.

  • by (source: )

    I have been with the Public Storage location at Kinross for a number of years now. I have experienced nothing short of exceptional service from "Al" (Mr Abaya Viswakula). He has been very polite, informative and efficient regarding any matters brought to his attention. He is a pleasant and attentive individual and quite apparently conveys these attributes to his staff, which have also contributed to an environment were it is a pleasure to do business. Additionally, on any occasion that I have been present, I have witnessed the same favourable interaction with other customers in the office or in the yard. I trust corporate management will recognize the asset that he, and his staff, are to the company. Sincerely Steve J Holup

  • by (source: )

    The staff at this location are amazing.. Thanks Shari and Abaya!

  • by (source: )

    I have been with the Public Storage location at Kinross for a number of years now. I have experienced nothing short of exceptional service from "Al" (Mr Abaya Viswakula). He has been very polite, informative and efficient regarding any matters brought to his attention. He is a pleasant and attentive individual and quite apparently conveys these attributes to his staff, which have also contributed to an environment were it is a pleasure to do business. Additionally, on any occasion that I have been present, I have witnessed the same favourable interaction with other customers in the office or in the yard. I trust corporate management will recognize the asset that he, and his staff, are to the company.

    Sincerely
    Steve J Holup

  • by (source: )

    Abaya Viswakula was tremendously helpful and provide excellent service every time I see him.

  • by (source: )

    I fine the facility is well kept, the staff very helpful and the service second to none.

  • by (source: )

    Service is great. Place is clean. Access to place is easy and secure. Kudos to the staff.

  • by (source: )

    Very neat place. Very good staffs.

  • by (source: )

    Excellent service! I was able to find the unit I wanted (the smallest size) and was guided through the process efficiently and effectively.

  • by (source: )

    The staff at the Kintoss location are so helpful and friendly. They also keep the site (storage lockers and grounds) impeccably clean. This location certainly gets a 10/10 for friendly staff and site cleanliness.
    Overall I would say that it is the super friendly staff especially a lovely woman... I think her name is CHITRA make this location my number one choice for storage lockers in the lower mainland. Chitra made the experience so positive simply because of her upbeat and very supportive demeanour.
    Overall I would say that it is the excellent customer service which impressed me.
    This public storage locker facility gets a full 10/10 on everything. I would highly recommend this location.

  • by (source: )

    The only thing we would say, which is no reflection on the staff at the Kinross location as they are wonderful, is that Public Storage doesn't recognize long-term renters (years, not months).

  • by (source: )

    I went in to update my credit card information and to purchase boxes. Ms. Viswakula was friendly, polite and professional, and made it a pleasure to do business.

  • by (source: )

    I rented from Kinross 2 yrs ago, and I've returned again as I'm building a new house in Champagne Heights. Kinross was the perfect location for me to stash my goods, and the manager Al made the process a breeze to get signed up with insurance. He even saved me half a months rent for prepaying 6 months! Easy access is a must and this location serves me well. I highly recommend coming here if you're close by- the service I got was excellent!!

  • by (source: )

    Good service and location. Keep up the good work

  • by (source: )

    We have been renting some space at the Kinross location for few months now and we are very pleased by:
    - The location: Practical and very clean
    - The management and employees: always courteous, polite and attentive to our questions.
    - The security of the premises

    I would recommend the place without hesitation.

  • by (source: )

    I have rented from this location for 3 years now and I have to say it's Fantastic! I really enjoy driving up to my locker and being able to load unload whatever I need without having to take an elevator. The staff is very very professional and I want to take a second to single out Mr. Al, he takes great pride in his work and it shows. He is always ready to help with little things like making sure I have boxes or whatever I need. The only thing I would improve is access beyond 8pm as I sometimes have to get some things after that but all in all Highly Recommend this storage facility.

  • by (source: )

    Abaya is always smiling and helpful!

  • by (source: )

    My husband and I just recently rented a storage space in your 8500 Kinross location in Vancouver. Both the manager Al as well as the assistant Hannah was very helpful. They took the time to find out what our needs are and showed us a few storages available so, we can better decide the right size we need. They were both really friendly and courteous. We will definitely continue renting from this location.

  • by (source: )

    I went to the Public Storage, and received fantastic customer service. I rented a storage unit last year. Every time I get at shipment, Abaya assists me with it. He is always helpful and friendly. I am looking to rent another storage unit because I am planning to build a new house. I came to see Abaya again to discuss the rental, and he took extra time to show me a couple of units. The units I saw were very clean.

  • by (source: )

    My experience with this Public Storage location was excellent. Assistant Manager Shari went far out of her way to help me decide what I needed and how...

  • by (source: )

    I just sold my 3000 sq. feet house and I needed a storage big enough to store my furniture for the time being. I was assisted by the property manager, Abaya during the time I was deciding how big a storage I would need. He was was very helpful and was ready to show me the storage he recommended. I was then assisted by the assistant property manger Shari during my big move. She was very professional, explaining all the details of the storage contract and insurance. She even helped me find a place to buy lunch for my family and the movers. I had to move out my stuff after a month since I found a new place to stay. This time, I encountered the property manager and was again greeted with a warm welcome. Public Storage in Kinross offers the best customer service and your stuff are guaranteed safe and secure in their storage facility. I highly recommend this place for your storage needs.

  • by (source: )

    Awesome customer service.... friendly and helpful. Thank you very much Shari for helping us to find the best storage unit.

    Definitely 10 out of 10 and you...

  • by (source: )

    Fantastic experience... I work in a customer focused industry for 15 years and I am glad to say that the service that I and my wife received from this location is 10 out of 10. Thank you Shari for your generous hospitality. Both my wife and I feel confident and total peace of mind with all of our belongings stored at your location. Keep up the awesome work with your team !

  • by (source: )

    They are very friendly and very neat the room and area. It is easy to park there.

    Thank you.

  • by (source: )

    I just want to take a moment to express my husbands and my appreciation of the service we have received at the Storage Unit on Kinross Street. We have had several different lockers over the years and with each move the staff have been very helpful. The buildings and grounds are always kept very clean and tidy.

  • by (source: )

    I am a renter of a space since February 2010. Mr.Abaya Viswakula is doing an excellent job managing the property and keeping the tenants possessions safe and secure. The units are well kept in order and the staff are looking after all needs tenants have in all areas. The property is kept in very good condition and very clean. I never had any complaints and if any security problem arises the property is well protected. I am happy with the storage condition even while there was street construction going on.

Our facilities and amenities are competitively priced.

  • Convenient
    Location

  • Size Range:
    25 - 350 Sq Ft

  • Packing Supplies
    And Boxes!

In Vancouver, storage is important. And so is convenience. At Public Storage Kinross, we make convenient storage in Vancouver our priority, starting with our prime location at Marine Way and Boundary Road near the Knight Street Bridge. With direct access to Richmond and Vancouver International Airport and a burgeoning residential community close to the Fraser River, we’re situated centrally to almost everywhere you need to be.

Public Storage Kinross has more drive up units that any other location in Vancouver, making it ideal for commercial and residential clients with larger space needs. Need to accept on-going deliveries to your business? No problem – we can do that for you and take the extra hassle out of your day. With easy access for 40 foot container loading / unloading, it’s like having your own warehouse! ‘

Our benefits don’t stop there – you can know your belongings are safe in our individually alarmed units with individual access code gated entry. Our friendly and enthusiastic staff have been here since our property opened over 14 years ago, and are delighted to make your move and storage experience as easy as it can be.

Let us save you time and money today by offering you a superior storage experience in Vancouver!

Proudly serving storage in Vancouver and Burnaby area for over 14 years!

  1. Conveniently located on Marine Drive near Boundary Road!
  2. All Individually alarmed units
  3. Plenty of drive up units available
  4. Close proximity to Richmond and Vancouver International Airport
  5. Container loading / unloading capabilities
  6. Let us help you with your business deliveries!
  7. All the sizes of boxes and packing supplies you could possibly need.
  8. A recognized brand you can trust!

$1 First Month’s Rent

Pay only $1 for the first month. It’s how we say thanks for choosing Public Storage! Select units, select locations.

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6 Month Storage Pre-Payment Offer

Here's another deal that helps you save at Public Storage: Pre-pay 6 month’s rent and get the 7th month at 50% OFF!

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Plus, on many units, enjoy your first month's rent for just $1. It’s that simple.

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