Self-Storage in 3 Easy Steps!
It’s easy to get and manage your self-storage unit. Some of it can be done online for your convenience. Or you can speak to one of our live storage experts, in-person at any of our Public Storage locations or one of our agents in our National Call Center 1-877-777-8672.
Choose A Storage Unit
Find the perfect storage unit right where you live, work, and play! Once you’ve selected a location that’s convenient for you, you’ll be able to view available storage unit options at your chosen facility.
Reserve or Rent Your Storage Unit
When you reserve a storage unit, we guarantee that we’ll have your preferred space available for you at the location of your choice, free of charge. Alternatively, for your convenience, you can also choose to start your storage rental online, where you’ll be able to select your insurance options and make your first rental payment. Either way, you’ve locked in any specials or promotions available on your selected unit.
Get What You Need to Move In
With your self-storage solution, there’s some important steps involved to help you complete the rental process and prepare for your move to the storage facility. Find out more about what you’ll need so you can be ready to move in.
How to Pay for Your Storage
We have a number of different ways you can pay for your storage unit. All designed to make payments easy so you can spend less time worrying about bills, and more time enjoying life!
You can pay for your storage unit online at any time, 365 days a year. Balances due must be paid in full using a major credit card (Visa, MasterCard or American Express), or via Interac debit. You can also prepay online for as many months in advance as you wish.
During Rental Office hours, you can pay for your storage unit in-person. We accept cash, debit, money orders, Visa, MasterCard or American Express. Be sure to call in advance if you aren’t sure of office hours, especially around upcoming holidays.
You can speak with your Property Manager about setting up automatic payments on your account, at any time, and never worry about missing a payment. All you need is a major credit card (Visa, MasterCard or American Express). As an additional method for automatic payments, you may also set up pre-authorized debit from your bank account.
Unless otherwise specified by your Property Manager, your rent is due on the 1st of each month. It’s best to pay your rent on-time and in full each month to avoid being charged a late fee.
Time For A Change.
As your needs change, we can change to meet them. Whether your need to move to a different size, or move out altogether, here’s how it works.
Move Out Notice
All Public Storage lease agreements are month-to-month. You can move out at any time with 2 day’s written or verbal notice.
It’s helpful when you provide us with more notice, including specific dates you plan to move, but it’s not necessary.
If you give us enough notice, we may be able to provide you with a pro-rated rent charge right up to your move-out day.
Please contact your Property Manager in advance of scheduling a move-out, in order to make such arrangements.
Move Out Day
On your scheduled move out day, simply remove all the contents from your unit, including your lock. Finally, please notify the Property Manager when this is completed for a quick inspection. They will also close your account from our system.
Need to Change to a Different Unit?
Sometimes you need less, sometimes you need more. We have plenty of different unit sizes and your Property Manager will be happy to assist you in managing a seamless transition to a new unit that’s perfect for your changing needs.
Chloe was very nice and helped me in creating my lease. She was very professional and answered all my questions as I filled out the forms. When I emailed questions about the locker they called me back promptly. Since then, everyone has been incredibly friendly and helpful. Definitely recommend!
Christopher (source: Google)
I have rented two units in two different locations, the second one having been recommended by the first as being less expensive. The staff in both locations were friendly, helpful, and informative. I heartily recommend this business, largely because of its employees, but the units themselves are easy to access and well-lighted. They've done everything they can to make the unwelcome task of storing one's belongings as painless as possible.
Joan (source: Google)
I'm a long-term customer and very satisfied with the service - just got another unit the other day. The facility is very clean and dry and the hallways are bright. Staff are very easy to deal with if you have any questions or need another unit. The location is easy to get in and out of too. Highly recommend!
Anita (source: Facebook)