Public Storage Vancouver | 663 Terminal Ave

Leave a Review

We appreciate you taking the time to share your experience with us. Please choose a location below.

Public Storage Locations

Vacouver (Main St/Terminal Ave)

663 Terminal Ave,
Vancouver, BC
V6A 2M2

Get directions

(604) 688-4307

Retail Office Hours

Monday 9:30am - 6:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 6:00pm
Friday 9:30am - 6:00pm
Saturday 9:30am - 5:00pm
Sunday 9:30am - 5:00pm

Gate Access Hours:

Daily 5:00am - 10:00pm

Reviews

4.9 out of 5 stars overall with 238 reviews
  • (source: )
  • by (source: )

    I was really impressed with your welcoming and undertanding attitude... well organized, clear instructions, impeccable environment... A+ (+ a great deal!)

  • by (source: )

    Jun Dizon is great customer service excellent.

  • by (source: )

    Everything is very well-organized and goes very smoothly. I especially appreciate the friendliness, warmth and professionalism of the two guys at the counter, Jun and his colleague Michael (??).

  • by (source: )
  • by (source: )

    Well organised, neat and tidy, well structured rental agreement.
    No problems, great experience working with Jun and Runald.

  • by (source: )

    Great staff, very understanding and accommodating! Highly recommended for your storage needs!

  • by (source: )

    I found myself in a tight situation and the guys at public storage on terminal ave were very understanding and accommodating. Great people great staff great place!

  • by (source: )

    Great location, clean and easy to access. The staff are very friendly and Jun the manager was great to work with.

  • by (source: )

    Great experience! Was able to help me with my storage difficulties at last minute. Would recommend them to anyone. Even helped me just before the place closed. Very happy with my experience!! They're also very helpful when moving out and were able to accommodate my requests.

  • by (source: )

    Couldn't ask for better service really. Michael was very friendly and accommodating. Great work!

  • by (source: )

    It was a breeze to rent storage here.

  • by (source: )

    My experience at Public Storage was incredible, and that is all because of Jun Dizon. The customer service is top notch, the facilities are extremely clean and so accessible. Plus I had a great rate. Could not be happier with my decision to use Public Storage on Terminal ave.

  • by (source: )

    I enjoyed storing my personal belongings at this facility. Everyone is professional and helpful and the security at this facility is great. The facility is air conditioned and very clean.

  • by (source: )

    The service was quick, efficient and thorough all at the same time! An excellent facility with great spaces, excellent security and opening hours and fantastic staff. Thoroughly recommend!

  • by (source: )

    Nice people, really good service form Runald

  • by (source: )

    Great team! Friendly guys :) Runald, Jun and Stephen helped us with everything and smooth transition

  • by (source: )

    Jun really made the whole experience as easy as possible for me. Professional business done with kindness. Thank you!

  • by (source: )
  • by (source: )

    Very helpful and friendly staff

  • by (source: )

    The manger was pleasant, polite, and professional. I had all my needs met, quickly and efficiently.

  • by (source: )

    Moving is very stressful and exhausting, but the stuff made a big difference, they were very helpful, they made it easy. They were professional and friendly, they understood my needs and they took good care of me.. Jun took me up to the unit and showed me how to use the lock. The storage is very clean, bathrooms too. I would definitely recommend it to my friends and if I hear anybody is in need of storage. Thank you guys!!! You are awesome!!
    Eva

  • by (source: )

    The manger was pleasant, polite, and professional. I had all my needs met, quickly and efficiently.

  • by (source: )

    This place was fantastic. I had a 3 month promo deal in which Jun was friendly and thorough in setting me up. I was confident in their ability to care for my belongings in a clean, secure locker. The facilities were fantastic. Never any issues. Upon terminating my contract, again nothing but beyond exceptional customer service. It was easy, hassle free and I was a day past my payment date and Michael let me have the free day. Really nice guys. Highly recommended. If needed. I will go back here without a doubt.

  • by (source: )

    Very good exprience

  • by (source: )

    The friendly staff and clean facility made my experience very pleasant. The locker was immaculate and easy to access. I would definitely come back and would recommend this place to my friends.

  • by (source: )

    Exceptional ! Jun is WOW! The best :-)

  • by (source: )

    Exceptional ! Jun is WOW! The best :-)

  • by (source: )

    I came to this storage locker very last minute my landlord refused to give me keys or answer my phone calls so on moving day I requested a 5 x 10 unit.

    They gave me a unit for very very cheap on promotion and were extremely professional and friendly and accommodating especially after being taken advantage of in my commercial lease with my previous landlords.

    Ronald and Jun we epic - and I mean Epiiiic - super helpful and they showed me the unit and went out of their way to make sure all of my stuff would fit in the unit I selected!!

  • by (source: )

    I came to this storage locker very last minute my landlord refused to give me keys or answer my phone calls so on moving day I requested a 5 x 10 unit.

    They gave me a unit for very very cheap on promotion and were extremely professional and friendly and accommodating especially after being taken advantage of in my commercial lease with my previous landlords.

    Ronald and Jun we epic - and I mean Epiiiic - super helpful and they showed me the unit and went out of their way to make sure all of my stuff would fit in the unit I selected!!

  • by (source: )

    Great service thank you all

  • by (source: )

    My experience wirh Public Storage at Terminal Avenue location is always good . And Jun and Michale are very patient, very professional with their knowledgeable service..
    I will definitely recommend Public Storage to my friends.
    Nancy Yu

  • by (source: )

    Friendly service. Cheap rates.

  • by (source: )

    The guy that works behind the desk (named Jun) is super friendly and very easy going. He helped me out with everything from the lease to walking all the way across the lot, up the elevator and to my actual storage unit. Very kind of him, he wanted to make sure that everything was 100% and that i understood all about using storage units seeing as its my first time. I would totally recommend him to someone and on top of everything i also managed to snag a 3 month promotional offer where my unit is 50% off for the first three months. Pretty great.

  • by (source: )

    Best service ever in Vancouver comparing with the others.
    Try to deal with Runald :)

  • by (source: )

    I would like to state that Public Storage employees Runald and Jun of your terminal ave Vancouver facility have been most outstandingly helpful on yet another occasion as they have in several others to me . They are very polite , efficient and informative and consistently positively contribute to making my dealings as a five plus year customer of your facility very pleasant and easy in a genuinely non-stressful way.

  • by (source: )

    Runald was an absolute pleasure to deal with. Best customer service in town. Always has a smile and eager to help with any and all questions I have. Thank you so much.

  • by (source: )

    Super helpful staff, quick to respond to any issues or concerns, I had an issue with the locks that were provided in that I really stuggled to use them (user error for sure) and Jun replaced the first lock and when I couldn't seem to work the replacement he found a more user friendly version for me.

    The space is clean, well lit and safe.

  • by (source: )

    Great experience renting a locker, thanks to Jun for recommending the best deal. Everything was very efficient and everyone was very helpful and professional. Also very clean and organized. Thanks!

  • by (source: )
  • by (source: )

    Very friendly and helpful staff! Thank you :)

  • by (source: )

    Friendly people, great + clean facility, and the booking procedure is very easy. No complain so far other than I am hoping that the access hour is later than 10pm. Jun, Runald and Michael were very helpful during my first renting a storage experience. Truly recommend this location! :)

  • by (source: )

    I have always found the staff pleasant; the facilty is clean and secure. They have dollies available to help you move your stuff. A great place to store your stuff.

  • by (source: )

    Jun the Manager and the staff are all very friendly and helpful! It was a positive experience, would recommend this place :)

  • by (source: )
  • by (source: )

    The best service today! You guys helped me a lot today! Kudos to Runald and Dominic!

  • by (source: )

    Stephen and Runald were amazing and very, very kind. Super reasonable rates, straightforward, and a clean locker. After this I wouldn't go anywhere else!

  • by (source: )

    very professional ,exceptional customer service........there with great smiles..nice to meet you guys stephen,Jun and Runald.

  • by (source: )

    very nice and welcoming, customer service is exceptional

  • by (source: )

    Great customer service experience...l met with Stephen, Jun and Runald....amazing and fun guys.

  • by (source: )

    Very efficient and professional staff. Clean facility. Convenient location and hours.

  • by (source: )

    Nice clean facility. Excellent customer service with friendly staff.

  • by (source: )

    Friendly service, great hours and reasonable rates. I was referred here and would recommend it to others.

  • by (source: )

    Have a unit here :-) great service!

  • by (source: )

    Great service from all of the crew at Public Storage! Thanks Jun and Runald!!

  • by (source: )

    Service parfait!

  • by (source: )

    They were wonderful! Very accommodating, friendly, and helpful. I would definitely use them again and I would totally recommend them to anyone!

  • by (source: )

    Great service,easy access, clean and safe

  • by (source: )

    Very friendly staff. Thank you Jenner.

  • by (source: )
  • by (source: )

    Runald and Gener are awesome! Great service and prices too!

  • by (source: )

    The team at the Public Storage on terminal made renting a breeze. Facility is always clean and well run. Reserving a locker ahead of time was easy. I ended up needing to stay a few days past the end of the month and he took care of it as a little end of the year bonus. Access hours are also great for those early morning pickups.

  • by (source: )

    Very hassle free; quick service i got a unit within the hour from phone call enquiry to opening the storage locker door. Friendly staff who are always ready to answer questions and keep the grounds clean.

  • by (source: )

    Very hassle free; quick service i got a unit within the hour from phone call enquiry to opening the storage locker door. Friendly staff who are always ready to answer questions and keep the grounds clean.6

  • by (source: )
  • by (source: )

    Great service from Runald and Jun! very professional and courteous. I would recommend them. the best storage in Downtown!

  • by (source: )

    Great Service by Runald. Convenient location and good rates!

  • by (source: )

    Clean, reasonable pricing, easy access and amazing customer service!

  • by (source: )

    It was a great experience dealing with jun, betina and other employee at terminal ave storage facility. They helped me with every question and showed me other options before i make my final decision. Staff is very friendly and co-operative. Hope to have the same experience in the future as well.

  • by (source: )

    Runald and staff were Very courteous and helpful..

  • by (source: )

    Very clean facility. Never a problem going in or out. Ample parking to load or unload and service was always friendly and professional!

  • by (source: )

    Runald was great! He helped me with everything I needed.

  • by (source: )

    Jun is very friendly, quick and professional. He makes renting easy.

  • by (source: )

    Great service! The staff was very helpful in helping us find the right storage for our needs. Highly recommended!

  • by (source: )

    People who works here they are really friendly.

  • by (source: )

    Good service!

  • by (source: )

    Very professional, made sure we had the right size unit and didn't try and upsale

  • by (source: )

    Great service, very friendly!

  • by (source: )

    Great experience! Super good customer service and very friendly

  • by (source: )

    It was a good experience and they were very helpful.

  • by (source: )

    Great services well managed Runald helped me out great customer service

  • by (source: )
  • by (source: )

    Jun and Ronald were very helpful in assisting us with our storage rental. They both ROCK! They have great customer service. We recommend them absolutely!

  • by (source: )

    Awesome customer service and great deals on storage lockers :)

  • by (source: )

    Great customer service! Friendly staff; both Pantea and Jun were very helpful and was able to help me find the proper size storage unit. Definitely would recommend to anyone looking for storage solutions!

  • by (source: )

    The is a great location.. Nice friendly staff...

  • by (source: )

    The whole team is very nice and always helpful!
    Definitely the best storage facility in the Lower Mainland - and we compared a lot! Jun has been great helping out lately with a lot of our deliveries we receive!!

  • by (source: )

    Jun & Dominic have been very helpful and incredibly friendly. They go beyond hospitable and I would have to share; my experience is beyond 5 star service.

  • by (source: )

    Amazing service from who helped me via Ronald.

  • by (source: )

    We were pleasantly surprised with Runald and Jun with their expertise and were extremely pleasant in welcoming us and helping us get the storage locker we needed. They both met our needs and I will recommend them to everyone. Thank you
    Sonia Bruin

  • by (source: )
  • by (source: )

    Great and convenient location, very helpful staff

  • by (source: )

    Very secure , both polite and proffessional staff memebers. Originally introduced by David...then treated with both kindness and respect by Runald and Jun. I would highly recomend this facility and its helpful staff to anyone looking for a secure storage locker!

  • by (source: )

    Jun and Ronald were very helpful and super friendly. Would recommend!

  • by (source: )

    Was in a hurry to find storage and the folks on terminal found me something right away

  • by (source: )

    Great customer service and very friendly staff! Thanks to Runald and Jun!

  • by (source: )

    Great crowd!! Great service and cleanliness.Kudos to Pantea and Stephen Quick access and service!

  • by (source: )

    Very good customer service Ronald was very helpful

  • by (source: )

    Rundald and Jun are very kind and super efficient. I will recommend their customer service to anyone! Thanks gentlemen.

  • by (source: )

    This was my first time needing storage and Public Storage made it easy from the beginning. Their service team quickly responded to my inquiry and helped me reserve the last unit in the size I needed. The great service didn’t end there. When I arrived at Public Storage Jun quickly pulled up my reservation and had my paperwork ready. He showed me the unit and got the paperwork set up before making sure I tested my code and let before letting me go.Highly recommend this site.

  • by (source: )

    This is the first time that our company use PS. It all started with a phone call inquiry with Jun . He was very helpful and knowledgeable of his job meeting our expectations if we use PS. Thereby, I convinced my boss to try use PS this time. Setting up the account was quick and smoothly thru , again thanks to Jun for his very accommodating efforts and valuable assistance. I will not hesitate to recommend PS to my clients needing storage space.

  • by (source: )

    Great help from Runald.

  • by (source: )

    I was passing by Public Storage and I called in the morning asking for the ideal storage for my moving. Runald was so helpful and kind he helped a lot and get the right size for my needs. 100% recommend do not miss talking with Runald. Thanks again :)

  • by (source: )

    Awesome help, nice guy and great people skills

  • by (source: )

    This Public Storage is a great facility with easy access and well maintained premises. The staff here are excellent, going the extra mile to make sure all your needs are taken care of. * A special thanks to Managers Jun and Runald for all their help !!

  • by (source: )

    Nice people, laid back and good place to store your stuff ?

  • by (source: )

    Great friendly service, very clear information.

  • by (source: )

    Awesome experience. Great service from Jun and Pantea!

  • by (source: )

    Good,nice people. Laid back

  • by (source: )

    I called yesterday to rate shop and asked some questions. For my need (for 1 month only), PS was the best so I went there today.. Runald remembered yesterday's conversation and went over things again with me! Very friendly people, great service, clean and well managed facility. While Runald was showing me the locker, Jun had the paperwork prepared. They really seem to connect with people and care about people. Before I left, Jun had me take a photo of the card with access information (must have seen a lot of customers like me.. with the memory of a goldfish lol) and separated a key from the bundle so I won't lose them all together. Overall great experience!

  • by (source: )
  • by (source: )

    This was my first time using any storage company and they were awesome. Especially Jun... I had to keep my things in storage longer than expected an he went above and beyond in helping me get a prorated price without me even having to ask. I would highly recommend this company as your first choice of you want an easy, no hassle, reasonably priced storage with fabulous customer service. Thanks again Jun!

  • by (source: )

    Jun was most helpful & pleasant to talk with! Very clean unit & overall building gives a good feeling of security :)

  • by (source: )

    Great staff services and polite and friendly

  • by (source: )

    The service there was excellent! Rurald,David, Jun, and Stephen were very helpful, accommodating, and kind. I've been renting storage for many years, and this by far was the best. These three gentlemen were very patient with me. They would always have a smile on their face and are willing to be of assistance if I needed help. They give clear instructions that were easily understood. The facility was very tidy and neat. We could access the place without any trouble. Thank you for the outstanding service, it has been an incredible experience!

  • by (source: )

    Great staff! Runald and June we’re so helpful!

  • by (source: )

    Awesome service from Runald! Customer service is excellent! Happy tenant here so far!

  • by (source: )

    Very nice service! Thanks Dunald!

  • by (source: )

    Many thanks to Jun at the desk who met my concerns re price, timing, size of unit required etc. I was given more than " excellent service .!

  • by (source: )

    Runald was awesome - great service!!

  • by (source: )

    Super customer service and a great, secure facility. I'm really grateful to Jun for helping me wheel all of my huge cases, and a snowboard, downstairs to my taxi when I checked out of the facility. I think it would have been quite a struggle without his kindness! Also David gave me a very enthusiastic and thorough walkthrough of everything when I first dropped off my things. I found this place quite reasonably priced too, compared to other storage places in Van.

  • by (source: )
  • by (source: )

    Clean facility and very nice people! Runald, Jun and Pantea are awesome!

  • by (source: )

    Pauses, Jun Ronald have been very helpful and kind also helpful to offer a promotional rate for first time I'm very pleased with the service Gilbert gagnon

  • by (source: )
  • by (source: )

    Great service. Clear, easy to follow explanations. Clean, well lit lockers.

  • by (source: )

    The staff Evangeline and Runald were very helpful and accomodating, even though I came in close to the closing time:)

  • by (source: )

    Excellent service by Jun and Yangie, we would definitely use the same storage company again if required. We found all the staff very helpful and pleasant.

  • by (source: )

    Ronald and Jun were very courteous and knowledgeable. Everything was explained in great detail.

  • by (source: )

    Amazing service by Runald & Jun! Very easy to store. Organized and efficient move/in out. Would definitely use again!

  • by (source: )

    Friendly guys! Thanks for getting me set up.

  • by (source: )

    Jun Jun and Ru Ru are dynamic duo!!!Pantea and Runald and Gemer are very helpful, enthusiastic and informative and patience with the customer. Their customer service are excellent .

  • by (source: )

    Jun and Runald made this process so easy and smooth! Explained everything to me with clarity and answered all of my questions. The facility is extremely clean and well maintained and the hours of operation work with my schedule. I feel confident that my belongings are secure and safe here. The customer service and experience as a whole, was a great one! Thank you!:)

  • by (source: )

    Great ser ice, excellent security systems,,,

  • by (source: )

    Jun and Runald are good honest guys. Good service and reasonable prices!

  • by (source: )

    I've been at this storage facility for 15 years, since it was almost new. They're great! Friendly front desk staff, excellent central location, clean lockers and the office has all of the packing/moving supplies which you need so it's very convenient.

  • by (source: )

    Great guys the best storage unit in the lowerMainland. Talk with Runald and Jun Great guys very helpful

  • by (source: )

    Runald and Jun are the best! This is my favourite storage unit to go to. They are always extremely helpful and attentive. 100/10!

  • by (source: )

    The staff Ronald was very helpful. Convenient location and easy access.

  • by (source: )

    Great staff! Runald and kevin are very friendly and helfpul! Storage was easy and clean.

  • by (source: )

    Great customer service by the whole team! Pantea and Margaret were great!Highly reccommend this place.

  • by (source: )

    Excellent custom service from Runald and Kevin!

  • by (source: )

    Jun was beyond helpful. The whole transaction was smooth, professional and well done. Jun was curtious, helpful and gave good advice re the storage options. I have no hesitation in recommending this facility.

  • by (source: )

    Very friendly staff, accommodating to requests. Happy so far!

  • by (source: )

    You don't expect great customer service when renting a storage locker, but I can tell you that the process was quick, the staff polite and the experience super. Would recommend them. And yes a storage locker company who could teach a few things to other retail services.

  • by (source: )

    Arm And A Leg Mannequins for Hire have resided with these guys for years now! Bravo Dave and his Team!

  • by (source: )

    Jun and Runald, Kevin are good in customer service.

  • by (source: )

    Nice guys. Clean. Easy to get in. Secure. Runald Jun

  • by (source: )

    Runald and Jun have provided great service over the past three years and have always been professional and efficient when communicating.

  • by (source: )

    These guys are the best! Ask Runald he will make things nice and smooth!

  • by (source: )

    Nothing but the best experience with this storage facility. It's super clean, very secure, and run professionally. The staff there always go above and beyond and go out of their way to hold lockers and work the promotions for you. Exceptional customer service! Thank you to Jenner, Runald, Jun, Stephen and David!

  • by (source: )

    Awesome

  • by (source: )

    Thanks for all the help from Runald and his coworker. This is my first time to rent a public storage. He explained everything super clearly and helped me to find a space near elevators. Also gave me useful advices and tips. I will absolutely recommend the perfect experience of this location.

  • by (source: )

    Pantera qnd runald were very helpfull

  • by (source: )

    The best & nice ? good deal I've ever found ??.Awesome staffs!! very flexible, friendly, accommodating people. Thanks to David, Ronald & Jun .Keep up the good ? work. I will share it to my friends, coworkers , recommend your branch to everyone .. You are Fantastic ??. God Bless!!

  • by (source: )

    This storage is the very best i found in town??. The good deal i got i could never get it to the competitor . I got a big SMILE ??..They are awesome ? people. Special thanks to David, Ronald & Jun. Keep up the good job??.. Everybody needs your help . HAPPINESS & SATiSFACTION that's the exact words that i can say it ❤️❤️..God Bless

  • by (source: )

    Very clean and professional space. The staff is well knowledged and very helpful and easy to deal with. 5 stars from this guy!

  • by (source: )

    very courteous and helpful

  • by (source: )

    The service there was excellent! David, Jun, and Stephen were very helpful, accommodating, and kind. The place was very tidy and neat. I've been renting storage for many years, and this by far was the best. These three gentlemen were very patient with me. They would always have a smile on their face and are willing to be of assistance if I needed help. They give clear instructions that were very easily understood. Thank you for the service, it has been an incredible experience!

  • by (source: )

    very courteous and helpful

  • by (source: )

    I had the BEST experience at the Public Storage on Terminal Ave. The people there are incredibly nice and very helpful and accommodating. I was in a bit of a rush to make an appointment so both gentleman at the front counter were helping me set everything up. They went out of their way to make the promotions work for me and the lockers I needed to set up. Overall, I'd say the service was nothing short of exceptional.

  • by (source: )
  • by (source: )

    The team at PS was so helpful and supportive when I had to make VERY last minute arrangements for a big project with zero notice! They made helpful suggestions about arranging for the moving truck to head over while we did the paperwork, explained things well and were very calming when I was frazzled. Nice people, clean and well lit facility.

  • by (source: )

    Very helpful, friendly and informative staff. CLEAN facility, good access, seems very secure and didn't creep me out like some other storage places I have used, well lit. But mostly it is the kind, smart, friendly staff that make this a good choice.

  • by (source: )

    Runald and Jun are my HEROS! I had a very short notice HUGE change on a project I was working on and has less than three hours to secure storage and get hundreds of boxes moved. The guys were calm, kind, friendly and incredibly helpful. The place is really clean, bright and feels secure and safe. There are lots of choices out there, but when customer service is this good the choice is obvious.

  • by (source: )

    I am pleased to say I got outstanding service my first day and again today when I went back to fill in the paperwork for my rental. Jun and his partner Rob were so friendly and professional. Everything was done very well and efficiently.
    I would for sure recommend this to any of my clents in future.
    I am a licensed realtor.

  • by (source: )

    First month is cheap

  • by (source: )

    Staff members were very helpful both when setting up and terminating the storage contract.

  • by (source: )

    Staff are very friendly, helpful and accommodating.

  • by (source: )

    Staff are fantastic and very friendly thank you pauten and Davie for finding me storage fast and at great value.

  • by (source: )

    Staff are fantastic and very friendly thank you pauten and Davie for finding me storage fast and at great value.

  • by (source: )

    I contacted public storage and was directed to this location for the most suitable offer for my requirements. Upon arrival - I spoke to "KEVIN" on the phone who gave me great insights into the process - which helped me make a very fast and effective decision on what to do next. I arrived at Public Storage site that afternoon to get the process started to secure a 10 by 10 facility and worked easily thru all the details with a lovely woman named Pantea. The 2 of them made this a great experience that provided a space solution during a very stressful and exhausting time (MOVING ACROSS THE COUNTRY)

    I am a director of customer service and these 2 are professionals - great work, great facility, amazing security on premise as well

    thank you.

  • by (source: )

    Great price and very fair as they charge you per day and not for the whole month in case you leave your furniture there for extra days instead of completing the whole month. Very safe, clean, and organized. However, weekends may be very busy to move things in/out, so I'd suggest to pick a week day while people are at work.

  • by (source: )

    David, Reynaldo, and "Unicorn" security are the key reasons I am using this facility. I felt welcomed from the beginning (thanks to David) and when I renewed my lease, Reynaldo was fantastic. The space is clean, secure, safe and very close to downtown. All good things!

  • by (source: )

    I am giving 5 star but two things need to be fixed. need some light in the units and it's very cold in the units.

  • by (source: )

    Friendly, accommodating staff (thanks, Dave) and clean, well-organized environment. What more could you ask for in a storage facility?

  • by (source: )

    Friendly, accommodating staff (thanks, Dave) and clean, well organized facility. What more could you ask for in a storage facility?

  • by (source: )

    I recently rented two lockers at the Terminal location, for a number of months.
    This is an excellent operation, that is extremely well run by the manager, David, and the staff.
    The facility itself is excellent, and is maintained in a very clean condition. It is well light and with lots of space to navigate the corridors.
    Everyone in the office is extremely helpful.
    Highly recommended.

  • by (source: )

    Very helpful staff. Pamten and David made registration a breeze.
    Took advantage of a great promotion.
    Thanks!

  • by (source: )

    Clean, and they have a bathroom

  • by (source: )

    Amazing service ... absolutely the best place to use. Best Regards Linda Faber

  • by (source: )

    Nice clean facility, very secure, reasonable rates, and friendly helpful office staff. For a self-storage facility, this one is quite nice.

  • by (source: )

    Very friendly, clean, professional. Overall positive experience

  • by (source: )

    Everything was super easy and quick. The person that set me up in my storage was very nice and helpful, and valued my time. His name is Ray.

  • by (source: )

    Very friendly and helpful staff. Pantea really dedicated the time to show me the facilities and explain me all the details. Im very happy with the whole service.

  • by (source: )

    Very friendly and helpful staff. Pantea really dedicated the time to show me the facilities and explain me all the details. Im very happy with the whole service.

  • by (source: )

    Lynn was an amazing customer service rep and not only did she have a pleasant soothing voice, she was very informative and polite a far cry from the company I had called earlier (see that review). This review is partially based on communication which was amazing and of course for the purchase of boxes. The box prices seemed reasonable and they even have wordrobe boxes as well for sale. Thanks again Lynn for the amazing service.

  • by (source: )

    Easy access, good hours, friendly staff

  • by (source: )

    Fantastic location, awesome hours, and very accommodating staff. Definitely would recommend this location to everyone!

  • by (source: )

    The staff at the storage facility were world class! Thank you very much for everything!

  • by (source: )

    Great to place with very easy and reliable access. Staff are super helpful and also on hand in the neighbouring office to help out if need be. Never any cleanliness issues (every time I am there I usually always see a cleaner out and about) and never encountered any problems - even during the busy periods it runs like clockwork.

  • by (source: )

    David, Lynn and the whole Public Storage team at 663 Terminal Ave are a pleasure to work with. They consistently go above and beyond to accommodate their clients and keep the facility running smoothly. Highly recommend this company and location!

  • by (source: )

    excellent customer service. only downside was they where full.

  • by (source: )

    Lynn, Tahmineh & Renaldo are extremely professional and went WAY overboard in helping us out. Everything from getting us a better locker location - I had reserved on-line - to helping us actually pack up some stuff. And a great price as well (50% off on rental and 10% off on supplies). If you want your staff to learn about customer service, send them to the Terminal St. location. to see these folks in action.

  • by (source: )

    Lynn, Tahmineh & Renaldo are extremely professional and went WAY overboard in helping us out. Everything from getting us a better locker location - I had reserved on-line - to helping us actually pack up some stuff. And a great price as well (50% off on rental and 10% off on supplies). If you want your staff to learn about customer service, send them to the Terminal St. location. to see these folks in action.

  • by (source: )

    Short term or long term, this is a great location to store stuff. The manager is super friendly as well as accommodating. I've enjoyed doing business with this crew. Thank you Public Storage for your services!

  • by (source: )

    I chose this place because they were running a promotion this past summer where the 1st month of storage was $1. The two male employees I dealt with were really friendly and explained how everything worked in detail. The facility was very clean, well-lit, and secure. They provided me with a lock which I got to keep. My storage unit had ample space to fit two large mattresses, a kitchen table, a few chairs, and various boxed items. Moving my furniture took less than an hour because there was an adequate number of dollies to move my furniture around and extra wide elevators to fit those dolles in. Getting in and out of the facility after business hours was hassle-free. But a few weeks later, I received a letter in the mail from them informing me that my rent was past due and I had to pay over $100. I quickly got on the phone and asked the employee why I owed money when not even a month had passed since I stored my stuff and I had signed up for their $1 promotion. He apologized and said the person who sent me the letter was misinformed. He told me to forget about it and I didn't have to pay anything. I was relieved and glad he made things right again. I felt like I got a really good deal at this place and would use their service again.

  • by (source: )

    Management is really customer friendly, didn't expect much when I was closing my account but they really blew me away. Happy to come back in the future for sure.

  • by (source: )

    I've used this storage facility twice while living in Vancouver over the last few years.  Aside from the great location, they're service is friendly and professional and the facility is exceptionally clean.  Both times I got units around 5'X10' (around $240/month I think, call them to confirm). I took advantage of the $1 for the first month's rent (on-going) promo both times (which, by the way works out to something like $20 after admin fees, etc.).  The most recent time I stayed for just less than a month on the promo and they were still super friendly about having my business. If you plan on using their services again in the future, keep the lock so you don't have to buy another one ($20 ish).

  • by (source: )

    David and his staff have always been nothing but friendly and extremely helpful throughout our last 3 years of having multiple storage units at this location. I would highly recommend this location to anyone who's considering their storage options in the city of Vancouver.

  • by (source: )

    The staff here, especially Kevin, David and Lynn are great! They have top notch customer service and I have never had any complaints with this facility!

  • by (source: )

    The staff at this location are absolutely wonderful! I'd especially love to mention David and Lynn. I'd put my furniture in the storage facility with the intention of moving it all to my new space, but instead I decided to go travelling and sell it all. I wasn't able to get it all sold before the end of the month, and the staff were extremely kind in working with me as I figured out how much extra time I'd need. I've been to the storage facility several times in the last two weeks, and every time they managed to turn what was at a first a stressful day into a very positive one. I'm very grateful to them.Thank you. Should I need a storage facility again, they will be my first pick. Hands down.

  • by (source: )

    The staff at this location are absolutely wonderful! I'd especially love to mention David and Lynn. I'd put my furniture in the storage facility with the intention of moving it all to my new space, but instead I decided to go travelling and sell it all. I wasn't able to get it all sold before the end of the month, and the staff were extremely kind in working with me as I figured out how much extra time I'd need. I've been to the storage facility several times in the last two weeks, and every time they managed to turn what was at a first a stressful day into a very positive one. I'm very grateful to them.Thank you. Should I need a storage facility again, they will be my first pick. Hands down.

  • by (source: )

    The staff at this location are absolutely wonderful! I'd especially love to mention David and Lynn. I'd put my furniture in the storage facility with the intention of moving it all to my new space, but instead I decided to go travelling and sell it all. I wasn't able to get it all sold before the end of the month, and the staff were extremely kind in working with me as I figured out how much extra time I'd need. I've been to the storage facility several times in the last two weeks, and every time they managed to turn what was at a first a stressful day into a very positive one. I'm very grateful to them.

    Thank you. Should I need a storage facility again, they will be my first pick. Hands down.

  • by (source: )

    On December 23rd 2014/15 two days before Christmas I had to leave the province on a short notice for two month and needed a safe place for all my belongings. I rented two storage lockers at the Terminal Avenue location.
    It was a super stressful time as anybody can imagine and to my amazement I was welcomed with amazing staff such as David and Lynn who have been knowledgeable and helpful and with ease I moved all my belongings in a quick and orderly way which helped and made it one of my best moves ever. I highly recommend this location and I'm spreading the good service to all my friends and relatives.
    Thank you very much
    Sibylle

  • by (source: )

    I came looking for a box for shipping. Customer service representative was very accommodating and friendly. Service was quick and efficient. Thanks

  • by (source: )

    From start to finish, everything went smoothly with Public Storage. They were beyond helpful with me all thru my rental with them. I recommend them to anybody who needs a clean, reliable, client-friendly storage service.

  • by (source: )

    From start to finish, everything went smoothly with Public Storage. They were beyond helpful with me all thru my rental with them. I recommend them to anybody who needs a clean, reliable, client-friendly storage service.

  • by (source: )

    David, the general manager is one of the best person in the whole Vancouver. Very professional,respectful and very helpful. Every question I have answered in a timely manner. I have an awesome experience at Public storage, terminal avenue.

  • by (source: )

    The best in all the west! David and all the other staff were top notch. Everything was very clean, very safe, and relatively easy to use. In addition the location of this place is brilliant because it's right next to the flea market ;) I recommend this place %100 and I look forward to renting another unit again in the future *counting my lucky stars*

  • (source: )
  • by (source: )

    Lynn was absolutely fantastic! I had a pretty crazy experience. I accidently dropped my car keys down the elevator shaft in the middle of moving day. My phone and wallet were locked in my car and I had to rent a second storage unit because we filled the first one. As soon as I let Lynn know that my keys were down the elevator shaft, she started making calls to the elevator company and other service companies until she finally got ahold of someone on the other end and was able to get a quote on how much and how long it would take someone to come rescue my keys. She went above and beyond that day, she could have easily made a call, left a voicemail and called it a day, but I appreciated her persistence. All in all moving day was still a success and we managed to rent a second locker as well! Thanks so much Lynn:)

  • by (source: )

    Lynn was absolutely fantastic! I had a pretty crazy experience. I accidently dropped my car keys down the elevator shaft in the middle of moving day. My phone and wallet were locked in my car and I had to rent a second storage unit because we filled the first one. As soon as I let Lynn know that my keys were down the elevator shaft, she started making calls to the elevator company and other service companies until she finally got ahold of someone on the other end and was able to get a quote on how much and how long it would take someone to come rescue my keys. She went above and beyond that day, she could have easily made a call, left a voicemail and called it a day, but I appreciated her persistence. All in all moving day was still a success and we managed to rent a second locker as well! Thanks so much Lynn:)

  • by (source: )

    Really pleased with my experience. Easy to access location, clean & secure space, reasonably priced, and great service. Leslie, David and Stephen are terrific. I recommend it highly!

  • by (source: )

    I have moved far more times than desired, but always found the staff at Public Storage on Terminal Ave to be helpful and friendly, with really handy and useful products for my needs. Some things like packing tape can be found anywhere, but you can find the perfect sized/strength boxes for delicate items, proper packing materials and other specialty moving/storage items here. Always in stock. Reasonable prices, free parking. Thank you for being the easiest part of the moves!

  • by (source: )

    I have moved far more times than desired, but always found the staff at Public Storage on Terminal Ave to be helpful and friendly, with really handy and useful products for my needs. Some things like packing tape can be found anywhere, but you can find the perfect sized/strength boxes for delicate items, proper packing materials and other specialty moving/storage items here. Always in stock. Reasonable prices, free parking. Thank you for being the easiest part of the moves!

  • by (source: )

    My experience so far has been /
    peace of mind .
    Knowing my belongings are safe in an environment that is clean and secure.
    thanks to Public Storage and its amazing staff at 663 Terminal Ave. Vancouver
    vancoUVer records music company

  • by (source: )

    This facility always ready to accommodate in a friendly and professional manner - units are clean, staff respond as if they're happy to be there.

  • by (source: )

    Amazing customer service...service that goes beyond which is so nice to experience since it is unfortunately a rarity in our world today! Plus the building and units are easy to access and clean...some of the reasons I continue to use them :)

  • by (source: )

    Amazing customer service...service that goes beyond which is so nice to experience since it is unfortunately a rarity in our world today! Plus the bui...

  • by (source: )

    Excellent service - friendly and helpful.
    Storage units are clean and easily accessible.
    Great value.

  • by (source: )

    Excellent Service and cheap!!!!

  • by (source: )

    Excellent Service and cheap!!!!

  • by (source: )

    Great storage facility close to downtown, easy access lots of different sized units available for rent, plenty of space for parking, loading/unloading, Very helpful and friendly staff, David, Danny and crew. All around great storage facility made easy with competitive rates.

  • by (source: )

    wonderful experience! always willing to assist with all. ...!I would highly recommend to anyone....

  • by (source: )

    Great experience here. The manager is friendly and approachable. Rates are reasonable. Location is good. Highly recommended for quick and easy storage.

  • by (source: )

    We have been clients for over 5 years and have always had above and beyond service from David, Danny and the rest of the team.

    The site is always clean and we have always been able to count on them for a quality space to store our products for our day to day business.

  • by (source: )

    We have been clients for over 5 years and have always had above and beyond service from David, Danny and the rest of the team.

    The site is always clean and we have always been able to count on them for a quality space to store our products for our day to day business.

  • by (source: )

    Clean, modern facility with great access. Friendly and helpful staff. Ground floor units are the most convenient but also the priciest. Well worth it given the alternative of using elevators/carts/etc.

    No complaints. David and his staff are excellent.

  • by (source: )

    My husband and I have been using the storage for quite some time. We feel confident that our things are safe and secure here. No surprises. Thanks David! You delivered exactly what you promised.

  • by (source: )

    Impressive service! Facility is really clean. Will definitely recommend to family and friends.

  • by (source: )

    Renting here is very convenient. The access hours really work for the whole crew, and it’s very easy to put things into the storage locker and to get things out. The staff are always friendly and go the extra mile to make sure everything is okay. Highly recommended.

  • by (source: )

    The staff here is awesome, very friendly and professional.  There was a lot of paperwork to do just to rent a simple storage locker, but they did a good job of highlighting the important parts. Did the $1 promotion for the smallest locker (5x5) but after buying a lock and paying the admin fee it's actually $40...still a good deal for the short term.  You only need to rent month-to-month. Very clean facilities with free dollies to borrow.

  • by (source: )

    I rented a big storage at Public Storage (Terminal Ave) for a month. I haven't got the famous $1 promotion for the 1st month because of the size of the...

  • by (source: )

    Clean, safe, convenient, friendly staff and accommodating. If I need to store anything in the future, I would use Public Storage!

  • by (source: )

    I’ve been using Public Storage – Terminal Avenue for 3 years for work storage purposes. I am in the facility daily and find the premises cleaned and accessible. It is a great place to store your belongings!

  • by (source: )

    Public Storage on Terminal is a great facility. The location is convenient and easy to access. The grounds are well maintained and sufficient dollies are always available. The security provides a sense of comfort in knowing that your products are well protected and helps you feel safe entering the building at all hours. Additionally, the staff is great! They are quick to respond to any questions or concerns.

  • by (source: )

    I have been using the Public Storage, since 2009. The staff are extremely professional and go above and beyond the call of duty to care for your every storage needs. The facility is well taken care of, clean and secure, providing for a peace of mind to store your valuables. This is surely one stop shop to address all of your storage or moving needs!

Our facilities and amenities are competitively priced.

  • Convenient
    Location

  • Size Range:
    25 - 500 Sq Ft

  • Climate Controlled

  • Packing Supplies
    And Boxes!

Proudly situated at the gateway to one of the world’s most beautiful cities, Public Storage Terminal is Vancouver’s most visible storage facility, centrally located on Vancouver’s Terminal Avenue, the major artery leading in and out of downtown Vancouver.

Also conveniently located within walking distance to the Skytrain, Public Storage Terminal is a four floor, modern facility of concrete and steel construction, specifically designed as the premium storage place for today’s businesses and local city dwellers. With over 1,000 climate controlled units and 15 hours of unit access daily, 365 days a year, comfort and convenience has been built into our walls.

Know your belongings are secure with our individually alarmed units, restricted floor access, zoned sprinkler system and exterior perimeter fencing. Spend your valuable time enjoying your city, not packing and storing! Let us help you make your move and your stay as efficient as possible with our management team’s expert knowledge, advice and recommendations on our LARGE selection of merchandise and packing options.

We have freight sized elevators and large loading bays to move your biggest items. We also have free on-site use of dollies. First time moving or storing? Leave the stress to us as we provide you a common sense approach to all your storage needs, and practical and helpful hints to get the most out of the space you rent.

We make storage fast. We make your storage experience easy!

A clean, dry, secure Vancouver storage facility right where you need it – for nearly a decade!

  1. Conveniently located at the gateway to downtown Vancouver: Terminal Avenue!
  2. Over 1,000 climate controlled units
  3. All units individually alarmed
  4. Available 24-hour access to some units
  5. Freight sized elevators, accommodate up to 4500 pounds!
  6. Secure, restricted floor access.
  7. Free on-site use of dollies and pallet-jack
  8. Huge selection of boxes and packing supplies
  9. Close to Skytrain!
  10. Ideal location for commercial or residential storage
  11. A proven brand you can trust: Public Storage!

$1 First Month’s Rent

Pay only $1 for the first month. It’s how we say thanks for choosing Public Storage! Select units, select locations.

More details »

6 Month Storage Pre-Payment Offer

Here's another deal that helps you save at Public Storage: Pre-pay 6 month’s rent and get the 7th month at 50% OFF!

More details »

Get started with a free quote.

Plus, on many units, enjoy your first month's rent for just $1. It’s that simple.

Get a Quote


More locations in Vancouver