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Public Storage Locations

Self Storage Units at 2650 Rupert St (E Broadway/Rupert St)

2650 Rupert St,
Vancouver, BC
V5M 4X2

Get directions

(604) 412-6070

Retail Office Hours

Monday 9:30am - 6:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 6:00pm
Friday 9:30am - 6:00pm
Saturday 9:30am - 5:00pm
Sunday 9:30am - 5:00pm

Gate Access Hours:

Daily 5:00am - 10:00pm

Reviews

4.6 out of 5 stars overall with 108 reviews
  • by (source: )

    Johaan was fantastic and super friendly! It's because of his service that I didn't shop around and went with Public Storage.

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    I had a lot of questions, and wasn't sure how the whole process worked. Thanks to Lynn, I left feeling confident in my choice to store my belongings with Public Storage and would recommend their services to everyone. She answered all of my questions and was very personable/professional. Glad I chose to come in when I did!

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    I went to pay my storage fee on the 4 December around 5:00pm. The two ladies working there were courteous and helpful. Lynn was the one serving me, she was so nice and I was greatly appreciated.

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    Good deals for short term

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    Clean

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    fantastic - great public relations- great location

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    Reasonable rates for inner city in a great location. The unit and facility are very clean, bright, and well looked after.

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    I've been using public storage for more than a year continuosly. I had experienced good and honest customer service. i recommend this location whoever wants to have an extra room storage for daily living. I rated this 4.5 star.

  • by (source: )

    I have been using storage units off and on since 2002 mostley on and found this experience to be the most pleasant. I try to use the facility during business hours because i enjoy the company off tbe staff. I am long enough in the tooth at 45 to know that that comes from #good management.

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    Good storage lockers. Clean facility.

  • by (source: )

    The staff was amazing. Top notch service. Thank you Lynn and Johann

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    Friendly and clean.

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    Ever since started using Public Storage on 2650 Rupert St, Vancouver, it's been a great experience for my storage needs. I've had no issues at all using their services. Invoicing was always on time via email and the facility itself is always clean whenever I go there. Great facility and would recommend to use and I would use it again for any storage needs.

  • by (source: )

    My brothers and I have rented one or more lockers at this facility for a number of years. I have found the place to be generally clean and temperature controlled, with good security and reasonable hours of access. The office staff have been polite and helpful.

  • by (source: )

    Ever since started using Public Storage on 2650 Rupert St, Vancouver, it's been a great experience for my storage needs. I've had no issues at all using their services. Invoicing was always on time via email and the facility itself is always clean whenever I go there. Great facility and would recommend to use and I would use it again for any storage needs.

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    I rented a 5 X 10 unit for about a year. I found it to be a stress-free experience. The staff were professional and capable, and very helpful, especially Dominic. My responsibilities were clearly explained to me at the beginning, and the entire experience was friction free

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    Best experience at this location because of Lynn!

    My place flooded last month and she made that horrible situation into one I can deal with. She was very knowledgable, understanding and very friendly. I would recommend coming to this location just to deal with her because she was so great. I will happily continue to use the services here because of her welcoming attitude.

  • by (source: )

    Recently my place flooded and I need to be out of my apartment that day. I reserved a unit and had such a great experience with setting up the new unit. Yes there was lots of paperwork (but that is to be expected). Lynn helped me and she was fantastic - super friendly, very understanding and helped me with getting the right unit (finding one that was close to the loading bay, etc). I just went in there again today so I can switch units and yet again she was amazing. I am downsizing, and she again found me one that will cost me much less and an easy location for me to move my stuff into.Because of her, I would happily recommend this location to anyone that needs a storage unit - thanks so much Lynn!

  • by (source: )

    Great storage. Nice, clean, and convenient. The workers are kindly and friendly.
    I've an awesome experience. I'll not hesitate to recommend this storage to family and friends.

  • by (source: )

    Clean, professional and convenient! If recommend this storage location.

  • by (source: )

    I'm always highly impressed by the level of customer service given by all of the employees at this location. Dominic always goes above and beyond to meet all of my storage and moving supply needs. I couldn't be happier with my experience here and always highly recommend to my clients and friends.

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    Lynn is very nice an easy to talk to she's very good at what she dose

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    Lynn and Anna were awesome. We drove in with our moving truck from out of town and arrived 5 minutes before closing and they stayed late to check us in and set us up with our unit. We can't tell you how much we appreciated their great service !

  • by (source: )

    Lynn and Anna were awesome. We drove in with our moving truck from out of town and arrived 5 minutes before closing and they stayed late to check us in and set us up with our unit. We can't tell you how much we appreciated their great service !

  • by (source: )

    A great location for moving crews to deliver/unload all your earthly possessions. Helpful staff! Better deals for storage would be nice.

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    Good service

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    Great staff at the Rupert location. Very helpful.

  • by (source: )

    Dominic and Public Storage team were excellent, helpful, and gave us good deals. Looking forward to the next business visit. Thanks.

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    Staff helpful very clear with direction

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    Dominic and the rest of the crew were not only patient but willing to work with me as well and gave me undeniable service. Need more like these guys (The team.)

  • by (source: )

    an over great ppl and easy to get in and out.

  • by (source: )

    Dominic was very nice and helpful! Great experience overall :)

  • by (source: )

    I would like to thank the management for their general support and maintaining a good facility where my things were safe to temporarily stay.

  • by (source: )

    Moving is always stressful. But Lynn and Dominic made things easier! They were very helpful and informative, showed us around and helped us to get the best option for our situation. The facility is dry and very clean. Would use them again if needed.

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    Maple leaf storage

  • by (source: )

    Fantastic service, great staff and always consistently remind you of upcoming payments, past due, etc. through call or email. The last thing this staff wants to do is to cut your lock, so they go above and beyond to notify you, especially manager Lynn G. - freindly, courteous, awesome!

  • by (source: )

    Fantastic service, great staff and always consistently remind you of upcoming payments, past due, etc. through call or email. The last thing this staff wants to do is to cut your lock, so they go above and beyond to notify you, especially manager Lynn G. - freindly, courteous, awesome!

  • by (source: )

    You guys are great!!!

  • by (source: )

    Handy locations, I've used the site at Rupert & Broadway on and off for years.

    Set-up of a new unit always seems to take quite a while (lots of paperwork) so give yourself some time.

    Staff is always helpful.

    I gave it 4 stars because it's not climate controlled, but I knew that going in.It's cool there at the best of times, in winter it's freezing.

  • by (source: )

    Handy location. I've used this site at Rupert and Broadway on and off for years. Set up of a new unit always seems to take quite a while (lots of paperwork) so give yourself lots of time the first time. Staff is always helpful and access hours are good. I gave it four stars rather than five, because it's not climate-controlled, but I knew that going in. It's cool there at the best of times, and winter it's freezing so bundle up if you're working there.

  • by (source: )

    Excellent facility and staff.

    The facility is clean and organized. Used it for about a year, which included switching to a larger unit mid-way through as I had more stuff I needed to store. The staff is knowledgeable and helpful (I was largely assisted by Dominic who is great). In my case, I needed a quick entry time and they accommodated me without any issue. I highly recommend.

  • by (source: )

    Helpful staff, wish units were accessible 24 hrs/day

  • by (source: )

    The public storage in Rupert & Broadway is affordable, safe, clean and in a good location. The staff are knowledgeable, friendly, courteous, helpful especially Anna. She is always willing to accommodate and consider to help in whatever concerns I have in my storage.

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    Best storage facility in Vancouver & probably the world! Best staff at Rupert & Broadway especially Dominic who is friendly, knowledgable, hard working and always courteous making me feel welcome at all times. Thankyou !

  • by (source: )

    Got my storage unit at a great price, unit was a bit pricey after my 3 month deal which is understandable. Everyone was very helpful and made both the move in and out process very quick for me.

  • by (source: )

    Lynn was excellent! She is extremely polite and knowledgeable. I had never rented storage before and she answered all my questions . The location is excellent and the site is very secure. Lynn went through all the policies and procedures and then had me do a trial run. Although it is a bit pricey I believe you get what you pay for.

  • by (source: )

    I found the staff, Anna and Dominic helpful and have great customer service relations. Both Anna and Dominic are concerns about the tenants/ customers service from the front office and storage help. Both are well informed of the company's policies . Both ensure the customers are happy and made follow ups. Both did a an excellent service to me . Thank you.

  • by (source: )

    great location, nice staff

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    I just rented a room in this storage and the customer service was excellent. The three ladies and manager that were working were all such a great help and got me a good deal compared to other storages I've dealt with. I recommend this storage because of the great customer service and deals!

  • by (source: )

    First of all, the location is very accessible to public transportation such as skytrain, buses, and taxis. The staffs of this location are very accommodating, helpful, and polite. I would like to give special mention to miss Ana who attended to me first when I was inquiring and looking for a space to rent in Public storage-Rupert location. she is very helpful. That is why, I would definitely recommend to anyone who is looking for a safe and very accessible public storage in metro Vancouver with awesome staffs!

  • by (source: )

    First of all, the location is very accessible to public transportation such as skytrain, buses, and taxis. The staffs of this location are very accommodating, helpful, and polite. I would like to give special mention to miss Ana who attended to me first when I was inquiring and looking for a space to rent in Public storage-Rupert location. she is very helpful. That is why, I would definitely recommend to anyone who is looking for a safe and very accessible public storage in metro Vancouver with awesome staffs!

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    Staff was very helpful, locker clean & easily accessible. A bit pricey though so cancelled out as quickly as we could

  • by (source: )

    Staff is amazing, property is clean and convenient to use

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    Very Clean and secure place. they gave me great deal cause it was my first rental. Very friendly and helpful staff.

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    Great people, great service. Great location

  • by (source: )

    Great location, clean facility and amazing staff. Special thanks to Nikita.

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    We recently signed up for a storage space at your Rupert St location and we were very happy with Nikita [your front counter employee], who was very patient and helpful with all of our enquiries.

    It was a real pleasure to deal with her.

  • by (source: )

    What's with the bad reviews? I called up Public Storage's customer service to make a same-day reservation at this location no problem. Someone from this location promptly followed up over the phone and clearly communicated all the things I should expect. The individual informed me apologetically that paperwork is a little lengthy and answered all of my aching questions about billing. When I arrived, they were very accommodating and showed me multiple units until I found one that was to my satisfaction without the slightest hint of complaint. The unit I settled on by the way, was spotless from corner to corner. I went in with a flashlight to check. Yes, as other reviews have stated, several of the dollies are only available during their office hours, but they do have one that isn't locked up for use outside of those times albeit they are first come first serve. I was also told that if I wanted to sign out a dolly right before the end of their office hours, that I could just return the key through the mail slot to continue using it in the evening.Anyway, rent some storage here with all the confidence one can give a rental storage locker if you know what I mean...

  • by (source: )

    The level of service and attention I received from the staff here was exceptional. Very good. Their facilities look relatively well taken care of. When I found that the first locker I was shown did not meet my expectations for cleanliness, I asked to see some alternatives and they were happy to show me. The locker I ended up with was completely spotless and free of debris around the corners or anywhere on the ground. I feel that my belongings are safely secured which is of great importance to me.

  • by (source: )

    I like the customer service, and my experience today at the PS P0036 located on Rupert, Vancouver.At first, the staff member Anna seemed too busy already dealing with computer and a piece of paper in her hand. And the other associate was busy with contacting customers, abs asking Anna for support.However, later when we started to have conversation, both Anna and her colleague acted professionally and in a friendly manner - I also received advice when asked for it.Anna also accommodated me to find the closest locker to the elevator as possible - and we have a nice conversation about the weather, all ins and outs of using my locker and the facility services.Thank you,

  • by (source: )

    Great staff !

  • by (source: )

    Been renting since April 2012, very happy and please with the managers who keep the Rupert and Broadway branch up and running. Very kind and willing to help out as much as possible, with questions, and just happy faces to see.

  • by (source: )

    The staff is very nice and helpful my experience is amazing but storage fees are to high. I recommend this location to anyone. The staff Anna and Dominic are always friendly and knowledgeable.

  • by (source: )

    Evangeline was nice n friendly as she helped us fix the problem
    Thank u

  • by (source: )

    Helpful efficient staff, clean facility.

  • by (source: )

    We went to the Public Storage on Rupert St., Vancouver, because we had become very confused by all the storage places websites. Dominic and Chitra Raman we SO helpful. They answered all our questions, gave us a guided tour an helped us every step of the way. Thank you, guys! You are great!

  • by (source: )

    ... Hi, P & S Canada ... I just had a great experience today, in leasing my space ... the 'crew' @ the Rupert St. location in Burnaby, B.C. are just great, ... they were totally professional, yet up-beat, positive & very informative ... excellent Service today: Evangelina & Dominic ...

    ...Thank You ...

  • by (source: )

    Great , convenient and very clean location. All the staff are very helpful specially Anna. Very reasonable rates.
    Explained very well what to do from storage reservation, during and what to do after moving out. It was our first time to use a public storage and won't hesitate to use the Rupert Storage again in the future.

  • by (source: )

    Staff were friendly and helpful, we had no problems getting a cart when needed.
    I find the pricing confusing and awkward as I had to know by the 10th of the month how long I was going to need storage or pay a late fee. As we were doing renos to our condo it was difficult to determine exactly when we could move back. I paid until the 21st which was fine but then received a bill for the rest of the month which I had to take time to confirm that I didn't need to pay as I had moved out by 21st. Your automatic billing is a waste.

  • by (source: )

    The units at the Public Storage on Rupert are temperature controlled and the facility is very well kept. They have great staff. I've rented a unit for a couple of years and have always had professional, knowledgeable and friendly service.

  • by (source: )

    Conveniently located. Staff are friendly and helpful. Units are well-kept and clean. Have used this location in the past, will again in the future.

  • by (source: )

    Very helpful staff, good prices and plenty of room for almost every size of house!
    Approximately one bedroom apartments are perfect fit in the storage rooms!

  • by (source: )

    Public storage has great storage for a great price. The staff are approachable and nice and my family and I have had no issues with the place. The only security issues we have seen have been created by other customers like leaving big doors open or forgetting to lock the carts or dropping password cards on the ground. The real fail here is the other customers, not Public Storage.

  • by (source: )

    Very good service . Staff are very helpful. Facility hours is convenient easy access;secure and place is very clean however price need stimulus to keep long term tenants.

  • by (source: )

    I agreed with some of the previous review.
    Customer service :excellent. Can not complaint. I give 5 stars. They go out of the way to help. Very satisfy with the service.
    Facilities and storage :4 stars
    clean,spacious and convenience near skytrain. However the new system sign-in was not available after office hours is a minus to a great facility
    Price:3.5 stars
    I think it need some improvement for long term renters. I had the place for over 5yrs and experience several increases. That's reason make customer somewhat reluctantly continued to stay. They need to give some discount to long term renters to encourage them to stay.
    Overall : 4.5 STARS

  • by (source: )

    Customer Service - 5 stars - the staff are very helpful and are great in handling any issues. Always a friendly face when approached! Location is very clean and well kept.

    We have multiple units at this location for over 10 years.
    Throughout the whole time here, we have had rental increases almost every year since we started renting. It would be nice if there was a discount available for long term rentals or multiple unit rentals.
    For this, I would have to give 4 stars.

    Carts - 4 stars - with the new policy of signing out carts, it's difficult to sign out a cart at times before the office closes. It's difficult to get things after hours when there are no carts available. Hopefully a new system could be set up where there are carts available after hours.

  • by (source: )

    We have had a space with Public Storage for many years. Never had a problem, but are disappointed that we now have to sign out a key to get the dolly carts. One would think the video surveillance would be enough to prevent people from stealing these things, which I'm guessing is the reason why they now have them locked up. Otherwise, I have no issues with the staff service.

  • by (source: )

    Awesome customer service from the ladies. From the phone call, to showing me the unit! Amazing job! Awesome location as well. Clean, tidy and close to everything!

  • by (source: )

    Awesome customer service from the ladies. From the phone call, to showing me the unit! Amazing job! Awesome location as well. Clean, tidy and close to everything! Evangeline was very helpful and was very thorough with explaining everything to me! Was very very very happy!

  • by (source: )

    i am a new tenant with this Location and I am happy with their service the staff is helpful and and very kind and always attend to my needs. I definitely recommend this location. Excellent service

  • by (source: )

    Well kept location with friendly staff.

    Far too many rent increases since I started using PS.

    Should allow 24 hour access to lockers.

  • by (source: )

    The best customers service and very nice accommodating staffs. Always listening to your needs and helps out with smiles and happy face.

  • by (source: )

    The best customers service and very nice accommodating staffs

  • by (source: )

    Anna, Hanna and Evangeline provided us ,on every visit to our storage with the most efficient service and always with radiating enthusiasm and Kindness .It is so pleasant to work with them . Congratulations with many thanks to all of them.

  • by (source: )

    Clean facility and helpful staff.
    Would definitely recommend.

  • by (source: )

    We commend Anna Perez for her excellent service. She was helpful and patient with us throughout our transactions. She's informative and considerate with customers.

  • by (source: )

    Clean and good location. One tip is to prepay for an entire year as you get 1 month free. You can still cancel before the year is up and they then mail you a refund cheque for the remaining months. Got the refund about 3 weeks later.

  • by (source: )

    Manager and staff are so friendly and helpful!!

  • by (source: )

    Over 3 years now and its been a good experience so far. Very clean, good security with alarms and gate codes and a friendly helpful staff. Highly recommended.

  • by (source: )

    Clean space, easy access and helpful staff. I highly recommend them.

  • by (source: )

    My experience with the Renfrew Public Storage facility has been positive. Over the years I have rented several lockers depending on my changing business needs. I have always found the staff willing to be helpful with any questions or problems. I have been particularly impressed with the attitude and knowledge displayed by the Assistant Manager Nicole.

  • by (source: )

    We at Changing Places Vancouver have been using the Public Storage facility at Rupert Street since 2009. We have found the staff warm, welcoming and very professional. The location is also a great advantage for us. We have upgraded our locker size three times in the past five years as our business has grown. Changing Places is a personalized moving and downsizing service and we find Public Storage at Rupert a perfect fit for our needs.

  • by (source: )

    I would like to take this opportunity to say thank you and express gratitude to the team at Public Storage for your excellent service and professionalism. Every member of the staff is always courteous, polite and knowledgeable with answering my inquiries or helping with any requests. Keep up the good work.

  • by (source: )

    I've been a client of Public Storage on Rupert Street for over 10 years now. I've kept my belongings there continuously for three reasons. First and second, I'm always satisfied with the general cleanliness and physical security of the facility. Third, the staff have always been professional and pleasant in their dealings with me. I'm not in any hurry to move my things out. Thank you for everything over the years.

  • by (source: )

    Always dependable. Safety and security!

Our facilities and amenities are competitively priced.

  • Convenient
    Location

  • Over 112,600
    Square Feet

  • Packing Supplies
    And Boxes!

Vancouver storage made easy – and affordable! That’s what you’ll find at Public Storage Rupert, conveniently located on the corner of Rupert Street and East Broadway. For added convenience, we’re right on the Skytrain, and just off major routes Highway 1 and the Broadway / Lougheed corridor.

Having fulfilled the residential and commercial storage needs of Vancouver and Burnaby for over 14 years, our facility allows unit access 365 days a year. Know that your personal belongings, business inventory or commercial storage items are secure in our concrete and steel constructed buildings, complete with private individual tenant access codes, gated premises and 24-hour camera surveillance.

Save your precious time with interior and drive-up access and ground units available, 4 loading bays and commercial sized elevators. Take advantage of our free on-site use of dollies and secured floor access. Customer service, cleanliness and convenience are what our staff and facility take pride in – and it shows!

Proudly residential and business storage in Vancouver and Burnaby for over 14 years!

  1. Corner of Rupert and Lougheed – can’t miss us!
  2. Conveniently located off major routes and Skytrain
  3. Individually alarmed units
  4. 24 hour camera surveillance
  5. Lots of drive-up access units available
  6. Easier access via 4 loading bays
  7. Commercial sized elevators
  8. Free on-site use of dollies
  9. Secure floor access
  10. Large facility with competitive rates
  11. English and Cantonese speaking staff
  12. Short distances to Wal-Mart, Superstore, Canadian Tire
  13. A recognized brand you can trust!

$1 First Month’s Rent

Pay only $1 for the first month. It’s how we say thanks for choosing Public Storage! Select units, select locations.

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6 Month Storage Pre-Payment Offer

Here's another deal that helps you save at Public Storage: Pre-pay 6 month’s rent and get the 7th month at 50% OFF!

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Plus, on many units, enjoy your first month's rent for just $1. It’s that simple.

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