Leave a Review

We appreciate you taking the time to share your experience with us. Please choose a location below.

Public Storage Locations

Self Storage Units at 3545 St Joseph Blvd (St. Joseph Blvd/Tenth Line Rd)

3545 St Joseph Blvd,
Ottawa, ON
K4A 0Z4

Get directions

(613) 834-3696

Retail Office Hours

Monday 9:30am - 6:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 6:00pm
Friday 9:30am - 6:00pm
Saturday 9:30am - 5:00pm
Sunday 9:30am - 5:00pm

Gate Access Hours:
Daily 5:00am - 10:00pm

Reviews

4.8 out of 5 stars overall with 124 reviews
  • (source: )

    You have received a new review on Google but we were unable to retrieve the review content. Please click on the link below to read your review.

  • by (source: )

    great service J-P was great. I called n.a. Sunday after calling a few places we for the best deal by far and were able to bring items 30 minutes after speaking to him. The units are clean and dry and very well maintained. I'm not sure why others complain about the locks I didn't mind paying for it knowing it was safe and hasn't been previously used. We were able to cancel easily by email and signed the same say we emptied it. By far the best place to use for a storage unit and it's 24/7 access and no elevators needed like other storage places

  • by (source: )
  • by (source: )

    Great people

  • by (source: )

    (Translated by Google) Very good service.(Original) Très bon service.

  • by (source: )
  • by (source: )

    Great location, very clean, safe and secure storage. The staff was a pleasure to work with.

  • by (source: )

    No one is going to say they enjoy moving, but Public Storage made it easy and simple for me to store my stuff to be able to stage my home.

  • by (source: )

    Wonderful staff great service I strongly recommend this place for anyone who needs storage, clean, dry and staff knows the meaning client service.

  • by (source: )

    Very clean

  • by (source: )

    Very clean great prices and friendly staff

  • by (source: )

    Great prices, great service, secure and clean, had a unit for 14 months and never had a problem with security, rodents, water damage or bad smell. I would return in the future for sure and I would recommend to anyone looking for a good storage place !

  • by (source: )

    Great prices, great service, secure and clean, had a unit for 14 months and never had a problem with security, rodents, water damage or bad smell. I would return in the future for sure and I would recommend to anyone looking for a good storage place !

  • by (source: )

    Best price in the city. Easy access from 174. Super clean. Staff is amazing. Units are clean and acessable.

  • by (source: )

    Best price in the city. Easy access from 174. Super clean. Staff is amazing. Units are clean and acessable.

  • by (source: )

    Great Facilities!. love that was able to access whenever ! needed to. Very friendly attendants. well lit and very clean.

  • by (source: )

    Clean and easy to access. Good front office experience. Website for payment of invoices online needs a lot of work as it is clunky. $ stars due to personal experience. 2 stars for online aspect.

  • by (source: )

    Had a great experience. Good customer service and easy accessibility.

  • by (source: )
  • by (source: )

    If you're looking for a great storage facility that is clean, well lit & secure, you've found it here in Orleans! Added bonus: friendly & knowledgeable staff. It's a win/win situation. Should I require a storage unit in the future, I won't hesitate to return. Once you've found the best, you forget the rest. Thanks again for all your help.

  • by (source: )

    I had an absolutely amazing experience from start to finish with reserving my unit, reviewing my options and then completing the lease process. The employees at this location do an amazing job at ensuring that all of your questions are answered and I am so thankful to have found this location. The prices and the service are both absolutely amazing! Thank you so much for everything!

  • by (source: )

    Very friendly, efficient and knowledgably staff! The promotion was a great help. Basically 2 months for the price of 1. My storage unit was spotless. This is a very secure and convenient location.

  • by (source: )

    Great & friendly service! clean units.

  • by (source: )

    Was looking for a climate controlled storage unit while we sell our house. Fantastic deal for the first three months, friendly staff and excellent facility. Best part is the accessibility.

  • by (source: )

    The units are nice and clean - HOWEVER....although the prices are OK, you have to buy your lock from Public Storage for 16.99. No ability to use your own padlocks. As well, be aware that staff will try to get you to buy insurance through their company. It's not expensive, but remember that if you’re temporarily storing your belongings outside of your home, the contents portion of your existing home insurance will typically cover your items at no charge for up to 90 days. The associate we dealt with even tried to tell us that we would have to provide proof to them that we had insurance and that she would assess our policy to ensure it was adequate, when in fact, their own brochures state they cannot do that.

  • by (source: )

    The Orleans location has AMAZING client service. Any time we had questions all the staff were extremely helpful and professional. They went the extra mile to ensure that our experience was a positive one. It meant one less stress while storing our items during our home selling process.
    Thank you to the entire team!!!

  • by (source: )

    Amazing service to set everything up on day one ! Calvin took the time to explain all options, showed me different sizes of units and compared different pricing scenario ! 5 stars !

  • by (source: )

    I've rented storage from Public Storage Orleans Location for the last 2 years. That location had just opened when I was looking for a reliable facility. The personal service combined with the new facility has been the ideal choice for me. The location is very accessible winter and summer, clean and well maintained. The hours are convenient for working people as well as those available during daytime hours. Above all, I believe that the people you do business with make all the difference and the Team at the Orleans location are the best.

  • by (source: )

    I had my belongings stored here for the last three years, i never went in to check anything until i left yesterday and couldnt believe how everything was. It was as i had left it, no mess, no mold, clean and in perfect condition....i was very impressed.

    The office staff were warm, friendly and always had a smile, it was an overall great experience

  • by (source: )

    I have had my storage unit with public storage for a year now and they are excellent.I am confident that my belongings are safe and secure.The cost per month is extremely reasonable.The staff are amazing always willing to have the time for a chat or joke.I highly recommend Public Storage for your personal storage and I would say you could not do any better than them

  • by (source: )

    When I was living in Orleans I had my "extra stuff" stored at PS. I looked forward to going to the storage unit, because of the level of service from the staff. They are wonderful group of people, and I would often spend an extra half hour there chatting. The facility is well laid out and clean. I never had any problem getting access to my locker, irrespective of the time. Overall a great experience. I strongly suggest talking to the great people at PS, if you are looking for a storage facility.~rb

  • by (source: )

    Overall, my experience has been very good with Public storage Orleans. I had a minor issue with the gate and access times but after speaking to a member of the staff, JP, we were able to figure out the problem and everything is great now! Would definitely recommend using this storage facility!

  • by (source: )
  • by (source: )

    Excellent service, very clean and safe environment, bilingual customer service and highly appreciated. Friendly, kind, understanding, respectful and hospitable staff.

  • by (source: )

    Thank you JP. You helped me out in a bad time in my life. I am all ways taken care and all ways greeted with a happy face. Keep up the good.Thank you again.

  • by (source: )

    the storage locker was more than adequate in size and cleanliness, access was very easy and never an issue 24/7. . . the staff are very friendly, helpful, knowledgeable and courteous.

  • by (source: )

    Great selection of unit sizes, which allowed me to select the appropriate size for my needs. Good price point. Staff friendly, courteous and professional as has always addressed my needs and/or provided recommendations based on my requirements.

  • by (source: )
  • by (source: )

    Friendly staff, real people! J.P. was very approachable, thorough, and professional.

  • by (source: )

    My stay with public storage was great. The staff were friendly and helpful. I was with public storage for some time and I would recommend them to friends and family.

  • by (source: )

    everything was perfect i have nothing to complain about. The people behind the desk were friendly. J-P and Pam are very helpful

  • by (source: )

    great service and would recommend this public storage/ Orleans.
    Very friendly staff.

  • by (source: )

    Great place for all sizes. We used a lot for 6 months and everything was exactly the way it was left. No mice lol

  • by (source: )

    Good service. Good and friendly staff. Would always recommend. Calvin and JP were great.

  • by (source: )

    Excellent service, friendly staff and very clean units. Would definitely use this service again if we need a storage unit!!

  • by (source: )

    Fast and friendly service!

  • by (source: )

    Clean units, great customer service and good pricing!

  • by (source: )

    The staff at the Orleans location were fantastic to deal with, both during my move in, and my move out. Any arrangements I needed to make were done seamlessly, and the staff were friendly and helpful in every interaction I had with them. The unit itself exceeded my expectations. I would absolutely recommend Public Storage, and would use their services again!

  • by (source: )

    The team here has been wonderful and extremely helpful. This will be our go to storage facility in Ottawa. In particular, Pam, Calvin, JP were particularly helpful. Well done to an amazing staff.

  • by (source: )

    Merci Public Storage.
    J'ai eu access a un bon service et de meme des conseils de JP pour m'aider a mieux entreproser mes affaires. Je vais vous recommander et je ne ne vais pas hesiter a refaire affaire avec votre entreprise !

  • by (source: )

    We feel that the service has been fantastic! We have had no problem coming and going. If we have any questions or concerns they are ready to help in any way to make our lives easier.
    Thank you!

  • by (source: )

    Had the storage for 3 months. Great in keeping everything dry. They also have good specials regarding their storage units.

  • by (source: )

    always ready to help, very accomodating and friendly!

  • by (source: )

    Wow! Amazing staff, they took the time to explain everything to me and ensured I was aware of all promotions available.
    The storage facility is in a great location and is very clean and well maintained.

    Strongly recommend.

  • by (source: )

    Great staff!

  • by (source: )

    the team at Public Storage is A1. I first moved in 9 months ago with the intention of only staying 3 months, however my renovations got pushed back.
    The facilities are clean and well maintained.Excellent service, fast and friendly and efficient. I live in the west end of Ottawa however it was well worth the drive to rent my storage unit in the east end at Public Storage. Fair prices and well maintained grounds.
    Chris and Pam are fantastic.
    Thank you from Liz and Patrick.

  • (source: )

    Very clean and friendly staff, well versed and polite.

    I would recommend this company

  • by (source: )

    The service you had provided with excellent. We will continue with your service every time we will need storage area.

  • by (source: )

    great service, great people

  • by (source: )

    great service will recommend to others

  • by (source: )

    C'est avec plaisirs que je dois vous remercier pour vos bons services.
    Les lieux sont très propres et la surveillance est superbe.
    Je n'hésiterai pas à le recommander aux autres

  • by (source: )

    Enjoyed working with the team at Public Storage Canada. The service was so great I've elected to call them with all my storage needs.

  • by (source: )

    Average storage - lied about 24 access but that's fine.

  • by (source: )

    location ideal, access times were great, facilities were efficient, clean and well designed, staff were very accommodating.

  • by (source: )

    Pam and staff did a wonderful service for us for the past 3 months. Extending our stay was great! Strongly recommend this site!

  • by (source: )

    The storage unit suited my purposes perfectly and I found that the facility was clean and well maintained. In addition the staff was friendly and knowledgeable. They were able to help with the selection of the unit and all the issues associated with storage. A good operation.

  • by (source: )

    We needed to get a storage unit as we were selling our house, the staff was very helpful and able to help us with what size we would need and answer any questions we had. The storage area and the grounds were always very clean and all lights in the parking lot were always working so always felt very safe using the facility in the evenings. Would definitely recommend them to anyone looking for a storage facility and we would use them again if the need arises.

  • by (source: )

    We needed to stage our house for selling and then upgrade our unit to move all of our furnishings into storage once it sold and Public Storage suited our needs perfectly. We loved that we could drive right up to the units to unload and load our items. The price was great, the staff were helpful and we would recommend them to anyone.

  • by (source: )

    Rented unit and parking spot for my summer business. Was a really good experience and I will be back next year.

  • by (source: )

    Both Pam and Chris are fantastic. I was moving from Mississauga ON to Rockland, ON/Orleans. Both were fantastic in assisting me with booking and securing the unit. I was able to complete contract in Mississauga bring it to Orleans and pay and move in.

    Everything was exceptional. Thank you to them both,

  • (source: )

    Great facility,the unit is easy to access, very clean and dry. Staff are very friendly and helpful. Will use Public Storage again! - John

  • by (source: )

    Super service tres efficace. Toujours un bonne experience quand nous avons affaire evec le personnel

  • by (source: )

    Great storage, no issues, friendly service, great price!

  • by (source: )

    Great storage, no issues, friendly service, great price!

  • by (source: )

    The service is always great and friendly.

  • by (source: )

    bon service a la clientele. Place propre et les employes sont tres serviables

  • by (source: )

    great layout and customer service

  • by (source: )

    Outstanding service. I showed up with very little warning and they were very helpful, finding me an appropriately sized unit and assisting me with the necessary arrangements. The facility is very clean and organized.

  • by (source: )

    Great customer service - JP was very helpful, efficient and friendly! I would highly recommend this place.

  • by (source: )

    Great staff, got a great deal and would definitely use them again

  • by (source: )

    Great experience here. All of our questions were answered and we signed up the same day we initially viewed the unit. Costing, specials, and the entire process was explained well and in detail. It was a team effort by everyone in the office to sign us up but Calvin walked us through the paperwork with no fuss. The site is clean and access is easy in and out. We would recommend the facility highly.

  • by (source: )
  • (source: )

    all great service

  • (source: )

    public storage lockers are easy to use. staff are friendly

  • by (source: )

    The staff at this location went over and beyond to ensure excellent customer service!

    Very fast process, very clean units of all sizes with nice security features!

    I highly recommend Public Storage on St-Joseph in Orleans!!

    Extremely satisfied customers!!!!

  • by (source: )

    Very good layout, easy access to well maintained and well lit units. Staff extreamly friendly, knowledgeable and helpful.

  • by (source: )

    J'ai ete tres bien conseillé sur la grandeur d'espace a louer, et les lieux sont tres propre, éclairés, et securitaire, en plus d'etre facile d'acces.
    Je recommande fortement PS pour leur service et professionalisme.

  • by (source: )

    The staff is great and extremely client centered. We dealt with Pam today and will absolutely recommend this place!

  • by (source: )

    They were very accommodating to us. We weren't sure of the size and they both helped us through the process and found us a second storage unit right next to the one we had already rented.

    The facilities are clean and bright. The security system makes us feel comforted that public has taken the effort to keep our belongings safe.

    It has been a pleasure working with public storage

  • by (source: )

    Have been using public storage for over a year and the units are great! I downsized from a large to medium sized unit without hassle and the staff have always been friendly and helpful. If you need storage - this is the place to go!!

  • by (source: )

    The gentleman officer Jean Patrick Gracez was very professional in all the dealing, very informative and effective. Very polite and he is an ambassador for your business. Highly recommended dealing with him.

  • by (source: )

    Best storage units in Orleans. You cannot beat their prices. Very happy customer.

  • by (source: )

    Great service, very helpful and friendly staff. The buildings are well laid out, easy to access your storage uniy, dry with good drainage away from the units. The 10 X 15 unitI've rented is perfect for my needs, clean and very secure. I highly recommend this location.

  • by (source: )

    Great service, very helpful and friendly staff. The buildings are well laid out, easy to access your storage unit, dry with good drainage away from the units. The 10' X 15' I've rented is perfect for my needs, clean and very secure. I highly recommend this location.

  • by (source: )

    nothing but good things to say about Public Storage Orleans. Clean, respectful, great value for money - and safe, secure storage - long or short term for my furniture and effects or cars/boat/trailer.

  • by (source: )

    I'm pleased to write that our experience with Public Storage has been a very positive one. Staff are courteous and helpful. There was plenty of room so we were able to move our belongings in right away. Facilities are clean. Public Storage was also accommodating in meeting our needs: when we arrived at the end of the month, we advised them that we would really only need a day or two more. Instead of charging us a full month's rent more, they told us that they would charge on a day by day basis up to 10 days. This was much appreciated. We would definitely use Public Storage again.

  • by (source: )

    Very good costumer service and very friendly i would recomend this place a perfect rating

  • by (source: )

    I would give this place a 5 star but my phone is glitchy

  • by (source: )

    Great service! Pam helped me out a lot, extremly clean building. Very pleased.
    Not happy that review section is on French.. should be in english

  • by (source: )

    I usually do not write reviews or comments but I am going to make an exception for Public Storage!
    The paper pushing process was painless. Chris is knowledgeable, client focused and courteous. The unit provided was very clean and very well kept. As a matter of fact, the whole facility is very well maintained. In addition, after calling and visiting a number of other companies offering similar or identical services, I found that Public Storage had the most competitive the rental rates. The promotion 50% off rent for 3 months was the cherry on top of the cake. I highly recommend Public Storage for anyone in need of storage.

  • by (source: )

    The service we have received here has been outstanding! We have had our storage unit for several months now while we try to prepare our home for moving. The unit itself is secure and the entire site is very clean. We would definitely use this location again for future storage needs! Thanks to the staff at the St. Joseph location for their friendly service.

  • by (source: )

    The service we have received here has been outstanding! We have had our storage unit for several months now while we try to prepare our home for moving. The unit itself is secure and the entire site is very clean. We would definitely use this location again for future storage needs! Thanks to the staff at the St. Joseph location for their friendly service.

  • by (source: )

    I chose to store my motorcycle last Fall with Public Storage in Ottawa.  Today I can honestly say that I do not regret it.  This business is very well managed.  Staff are courteous, attentive to detail and very professional. The storage units are clean and rest assured your belongings are very well secured. They also post regular promotions that will save you money.  I will be returning to Public Storage in the future.  Excellent bang for your hard earned money.Kudos to Self Storage Ottawa,Marc

  • by (source: )

    Very clean with friendly staff and an excellent price

  • by (source: )

    Great service. Clean business and very well run. Would do it again in a heartbeat.

  • by (source: )

    Fantastic team! Pam is mostly there when I go to make payments she is just amazing, very down to earth and great to talk to. Robert is bilingual for anyone who struggles in english, very nice to chat with. Chris took the time to give me his opinion and suggestion on which locker is best (outdoor vs indoor) with the type of furniture or other things i had stored. The storage facility is kept clean. They're open during the weekend which is convenient if you work Monday to Friday.

  • by (source: )

    Great service. Very clean and easy to use. Much more handy than I expected. Never thought I would rent storage space but now I would definitely recommend it.

  • by (source: )

    My experience at Public Storage Orleans was fantastic! Pam and Chris made it very easy to move in, and did everything they could to make sure it went smoothly.

    I was deciding between Dymon and Public Storage, and boy am I glad I chose Public Storage! The location is perfect, and it is much quieter than Dymon since it is not on a main busy road.

    Keep up the great service!

  • by (source: )

    Good morning, I normally do not bother with costumer's survey but ocasionally and when granted, I decided to make an exception and take a moment to give kudos to the people who work and managed this particular store.

    I was asked one question "On a scale of 1 to 10, how likely is it that you would recommend us to a friend or colleague?". the answear is a no brainer and really easy but found it too simple so this review is meant to capture the fact that I could not be happier with their service. I wil do so with an annecdote I experienced on New year's eve. it goes like this:

    There I was on dec 31 looking for some things in my storage as I prepare to travel south with my daughter the next day at 5am. After hours, I am ready to leave to location and OMG......My password does not want to work.....geez. After a few minutes, I am getting excited....I keep punching numbers hoping the gate will finally open. Nope......15 minutes into it......I am starting to panic and wonder.....what if this or that. Now, I am expected somewhere for dinner but my fears are begining to take hold of me and now, I am thinking that I wil have to leave my car there and simply jump the fence......I am officially in panic mode. an hour has gone by and I am already calling someone to come get me but I had a moment and it occurred to me jumping the gate was not a great idea so We had the audacity to call the police. wow.......long and behold, withing 2-3 minutas, The manager had called me with a code and voila......I left smelling like roses. What a gift.......

  • (source: )

    Public Storage is conveniently located and provides friendly and professional assistance. I would recommend this business to everybody. No elevators, easy and secure access and courteous service. It fits our needs and more... Good work Chris!!

  • by (source: )
  • by (source: )

    I would most definitely recommend Public Storage, especially the one we dealt with. The staff is very good about making our storage needs easy, and no hassles at all. Their rules were quite upfront and the staff very friendly. I'm am giving you guys a rating of 10 out of 10 for the cleanliness, friendly staff and convenience. Thank you.

  • by (source: )

    Staff members very helpful and nice, always got fast answers through emails. Would use it again without thinking if needed.

  • by (source: )

    Clean, Affordable and Good Service, what more could you ask for.

  • by (source: )

    I've had a locker here for over a year and have zero complaints. They had a great signing bonus and their monthly prices are incredibly reasonable (especially compared to some other storage companies). The staff have always been incredibly friendly and were really patient as I coordinated my moving logistics. Highly recommend as the facility is super clean and well maintained, plus the 24/7 access is an added bonus.

  • by (source: )

    Great service. Highly recommended.

  • by (source: )

    Good price, clean and dry and safe!

  • by (source: )

    Great service very caring for clients Chris the manager takes care everyone of my needs and has very helpful and friendly staff

  • by (source: )

    I always go to public storage for my storage needs they are always very friendly professional and helpful and go above and beyond I'm about to use them again this year

  • by (source: )

    From my first call to this location until the end of my contract, I was very pleased with the service. They know their stuff and were very helpful onsite and over the phone, even after hours; I particularly appreciated that. Really, the customer service was great!! Not to mention the ratio: unit/price !! The best deal right now!!

  • by (source: )

    Friendly staff, good clean facilities. Excellent access 24h! Highly recommend.

  • by (source: )

    Nous sommes des clients vraiment satisfait de l’excellent service reçu de la part des employés du “Public Storage” d’Orléans depuis avril 2014. De plus, on a été enchanté du prix, disponibilité et qualité des produits de déménagement ainsi que de la sécurité, propreté et l’accès presque illimité de notre entrepôt. Très recommandé.

  • by (source: )

    We have been dealing with Public Storage Orleans since April 2014. Be it to buy moving/packing stuff, renting space or seeking information, the staff have been tremendously helpful, available and accommodating to all of our needs. The storage areas are always kept clean, convenient and secured. Highly recommended.

  • by (source: )

    I recently rented a storage locker at Public Storage in Orleans, Ontario, and I am very impressed with their highly sophisticated methods of security. These very large premises are impeccable in organization and cleanliness and the staff are very accommodating with their time and energy. They are a most pleasant group of people, eager to assist in every way possible. Thank you Public Storage!

Our facilities and amenities are competitively priced.

  • Convenient
    Location

  • Over 50,000
    Square Feet

  • Climate Controlled Units

  • Packing Supplies
    And Boxes!

The nation’s capital: We just had to be here! And for good reason. Ottawa is widely regarded as one of the cleanest and highest quality places to live not only in Canada, but in the world! Canadians and people from abroad continue to relocate to Ottawa for business as well its coveted lifestyle as a permanent resident. The need for more space is great in Ottawa, including larger than typical demand from government official expatriates residing here. We have 741 state of the art storage units in Ottawa ready for you at an unbeatable value!

Looking for clean, dry secure storage in the Ottawa region? You got it! Our brand-new Public Storage Ottawa facility has everything you want, at competitive rates, and within easy reach of where you work and live. We offer a range of storage sizes to suit any budget, and to accommodate the requirements of any household or business, no matter how big or small.This includes vehicle parking and outdoor RV storage! If you’re planning on choosing inside storage, rest assured that every unit can be accessed at ground-level only, eliminating the hassle of multiple trips!

At Public Storage Ottawa, we take the safety of your stored items to heart. Climate control is standard in all storage units, so that your goods are protected from the elements 365 days a year. Modern security features are integrated into the site, including electronic unit access via PIN code, 24-hr video surveillance, theft-deterrent locking mechanisms, and individual alarms installed inside each unit.

Convenient access to our Ottawa facility is also part of the design. The premises provide you with the advantages of a wide assortment of drive-up units, as well as extra-wide driveways for efficient truck access. And we’re easy to find!

Situated right below Hwy 174 on St. Joseph Blvd, between 10th Line and Trim Rd, our facility is just 5 minutes east of the Place d’Orleans Shopping Centre, and only a few more minutes driving time from downtown Ottawa. Plus, with an OC Transpo Park & Ride lot right next-door, rapid transit is also just steps away!

Canada’s Top Choice for Self Storage is now in Ottawa!

  1. Climate control storage units
  2. Vehicle rental parking
  3. RV parking
  4. Individually alarmed units
  5. Drive up access units available
  6. Free on-site use of flat-bed dollies for your convenience
  7. Optional 3rd party insurance available anytime
  8. Stocks all the boxes and moving supplies you need
  9. A proven brand name you can trust: Public Storage.

50% OFF Storage Rent for 3 Months

For a limited time, you will get your first 3 months rent at 50% off the regular rates. Select units, select locations.

More details »

$1 First Month’s Rent

Pay only $1 for the first month. It’s how we say thanks for choosing Public Storage! Select units, select locations.

More details »

Get started with a free quote.

Plus, on many units, enjoy your first month's rent for just $1. It’s that simple.

Get a Quote