Vancouver (Kitsilano)

If you ever want to rent a storage unit, this is the place to be. It is bright, clean and location is great. The whole team at Public Storage West 3rd is so helpful especially the manager, Vincent. Talk to him / email him ..... he will sort out your needs with suggestions. Thank you, Vincent and team.

What a great staff they got here! Vincent and Kevin they are so helpful! Live to come back again!

We have been renting a unit here for a few years for work. Vincent and his team has been excellent over the years with great customer service and dedication to his clients!

Great location, secure, clean and well organized, and great service. Vincent, the property manager, Kevin and all the staff are very helpful and efficient.

I have rented a unit for almost two years and have no complains.

Very clean, well maintained and secure! Thumbs up!

Vincent Kevin pantea and archaea helpful
Clean and secure
Very pleased

I just want to offer my deep thanks to all the fine folks at the P0039 location, on W. 3rd in Vancouver. I have rented a storage unit at this facility since 2012, and have always found the staff impressively helpful, considerate, understanding, and friendly. In particular, i'd like to mention Vincent, who has always and unfailingly been quick to respond to a need or a question, with clarity, generosity, and kindness. The facility itself is always clean, very well-lit, well-kept, and secure. Though i should really figure out how to downsize my 'holdings,' i have to say, i'd miss the convenience of having this 'extra space,' and i'd miss the folks who work there. So, i guess that will have to wait for at least another year, or so ;-)

I've been storing at this location for many years now and the service has been outstanding. The staff has been very helpful and Vincent has made my life dealing with storage very easy and strait forward for years. Thx to everyone at public storage. M. Petrollini

Kevin and Steven are great professionals, welcoming people and excellent customer service.

From day 1 these guys were very helpful, this location had everything I needed for my move and they have 24-hour surveillance and security code entrance. special thanks to Vincent, Kevin and Stephen thanks for all your help.

Had my things in storage here for about 2 years after I sold my home but had not purchased right away. Would highly recommend this place...very clean, very accessible, convenient hours (6 am to 10 pm), good lighting, easy parking, various locker sizes to choose from, etc. In the front office the staff was always extremely helpful and friendly: in particular Kevin and Stephen! Also can purchase any moving supplies needed in the front office: boxes of all sizes, packing paper, tape, etc. for reasonable prices. Was able to return any boxes for full refund if they weren't used. If I ever need a storage space again I would definitely go here again.

I found the staff (Stephen and Kevin) to be exemplary!! The building is safe and well maintained....but what makes it a pleasure are the cordial and uplifting staff!!

I've dealt with Public Storage in numerous locations around the country over the years. Vince is the best Public Storage managers--hell, one of the best customer service managers, period--I've ever dealt with. He's professional, funny, extremely helpful, intelligent, and kind. He has a wonderful team--and he makes doing business a pleasure. Thanks Vince! Louise H

Vincent and Kevin have been so amazing and helpful. I couldn't have got through my move without them. Absolutely amazing service!

Everyone was always very friendly and helpful when I needed assistance.

Reserved a unit from the website, and quickly had a response via email within 24hrs from Vincent. I called and talked to Vincent, who set me up with a unit. When I went in to the the paper work (which takes 15-20 mins, exactly as I was told), Lynn and Vincent were so efficient, quick, and informative. I got my unit, put stuff in it and was one my way. They are a great team with a fun sense of humour!!! Both of them made the whole process easy!! The whole building is clean (looks clean, smells clean!) and secure (access code, alarms, video surveillance). I definitely feel comfortable keeping my things here.

My experience with Public Storage has been very good. I needed some storage while downsizing. I phoned ahead of time to request prices and availability. I was informed that there were currently no 10 by 10 units available but they would contact me when a unit came up. I was pleasantly surprised that my offer to provide a deposit was unnecessary. I was told just to come and pay when I was ready to use the unit. I checked once or twice to see if a unit had yet become available. The staff always knew who I was and assured me I would get the next available unit - and I did. The timing was perfect and I started moving in stuff right away. I was able to move most items with family help saving moving costs by purchasing dollies and packing supplies from Public Storage. I realized I needed more space and was able to rent an additional 5 by 10 unit. Both storage units were very clean. I have now been able to remove enough items to only rent the 5 by 10 unit which I will be able to empty in the next few months. One of the nicest parts of my Public Storage experience was the courteous and respectful manner in the way the staff always treated me. I also liked the automatic payments both starting and stopping - easily and accurately. AJC Vancouver BC.

Great location and easy to load and unload. Clean and secure.

Excellent staff.

Great staff, service, units, security & hours! Perfect solution for some extra storage space while living in a condo downtown or kits!

Lynn and Vincent are awesome!!!! they made the process of renting a storage locker so pleasant. the facility is clean,dry well lit and secure. Highly recommended.

Have rented at several storage facilities in Vancouver and this is by far the best managed and cleanest. Great 'can do' attitude from the mgr Vincent. Fantastic central location with lots of parking.
Definitely would recommend them to others.

I've used the services here for almost two years now and I love it. Very clean and secure facility and staff is always helpful if an issue arises.

Location, location, location. Living literally across the street, why would I look anywhere else? Luckily Public Storage staff were only too happy to figure out best size unit and payment arrangement options for me. Vincent and his colleagues are always cheerful and professional; parking is easy, front or back. Dragon's Den idea: why don't storage companies rent adjustable shelving units to maximize accessible space?

Very convenient location with easy access. Clean facility with friendly helpful staff. I’d recommend this storage site to others in need of a storage solution.

Clean, reliable, friendly and safe.

We have been using this storage facility for a number of years now. The staff have always been very helpful and friendly. The facility is kept very clean.

Everyone was so helpful and quick. The Storage facility is in pristine condition. Happy to have found this place!

This is the most convenient location in a new clean building along with free parking with fun friendly staff.
I would recommend to anyone.
Greg

Excellent options re size of units, cleanliness, security, and access for cars and vans. Most of all Vincent rocks! He was really helpful and informative and friendly. Definitely would go back if I ever need to.

I have used this location for both business and personal storage needs over the past many years. I have ALWAYS had amazing service from Vincent and his team. Always polite, helpful and a pleasure to deal with. Location is perfect and the building and units are always clean and secure. Will not hesitate to recommend or use this location again!!

I love this location - it is super bright and clean. But the best thing about this location is the customer service - with special thanks to Vincent Morgan, the property manager. Always cheerful, upbeat and polite, Vincent makes it easy and fun to do business with Public Storage.

I love this location for its location, cleanliness and most of all, for the excellent customer service from the staff, more notably the property manager, Vincent Morgan! Vincent is very professional and always has the customer's needs in mind. He went out of his way to ensure that I had the best possible unit available. Thank you Vincent for making life easier for me!

Been a client for years now and I've had no complaints. Location is great. The place is very clean and secure. The staff is friendly and the customer service is excellent. They are more than willing to help with any questions or concerns. Plus they have all the supplies you need to pack, move, etc

Been a client for years now and I've had no complaints. Location is great. The place is very clean and secure. The staff is friendly and the customer service is excellent. They are more than willing to help with any questions or concerns. Plus they have all the supplies you need to pack, move, etc

Amazing service! Such lovely staff... Stephen was so helpful & kind. Very obvious that he loves his job, is very good at it and is more than happy to help his customers any way he can. Aida was very sweet and helpful too. I wasn't sure what storage facility to use as this one was a bit more money due to the very convenient location... I'm very happy with my choice. Very clean, convenient and secure with amazing staff to help in any way they can. Thank you for making this not so fun moving event much more enjoyable!

Staff are helpful and friendly. Easy access to locker. Always clean.

Between Lynn , Stephen and Vincent , you will be amazed at how helpful they are , accommodating and so knowledgeable about your choices are. Great in making sure you don't over buy stuff either. They always call if there is an issue. The place is clean and easy to use.

I've had a storage locker at the Vancouver West 3rd Avenue location for approximately 6 years. As a general contractor, I'm in and out of my storage locker almost daily (picking up and/or dropping off tools and materials). As a result, I have had the opportunity to interact with both Lynn and Vincent on several occasions. Both are always friendly, smiling, and willing to help. I also appreciate the level of cleanliness within the facility and the hours that I can access my storage locker (6:00am to 10:00pm). Overall, I'm very satisfied with the service at Public Storage.

Vincent and Lynn are very helpful and efficient. Building is always clean and well lit. Great location with easy access.

Great location- very handy to where I live. Some of the cleanest facilities I have ever seen, and the staff is SUPER friendly. My only regret is there is no Public Storage where I am moving to! I recommend Vincent and Lynn to everyone I talk to.

Where do I start? I've had my stuff in storage at the pine and 3rd location for 18months...yes, I said 18 months! Lynn and Vincent were welcoming from day one and the customer service and professionalism at this location is beyond exceptional! They are truly the best and always willing to go above and beyond for each and every customer. Thank-you for all that you do!!!

What a great place - totally unlike the last place I used several years ago. This one is bright, clean (you can always find them cleaning first thing in the morning), easily accessible inside and out - and best of all there are no odd smells that I encountered at other places I checked before opting for storage here. The staff are very helpful and have useful tips when asked. They are not, however, at all intrusive. So, I highly recommend this place.

WONDERFUL AND HELPFUL STAFF. ALLWAYS VERY PLEASANT AND FRIENDLY. THEY OBVIOUSLY ENJOY THEIR WORK.

Vincent and Lynn give fabulous service, even managed to help me with some broken glass. Great job guys!

Love the convenience of this storage facility. Clean & easy to access. Staff are efficient & always ready to handle the situation. Thanks.

We are long time customers and we have used this location on several occasions for our business. We are never disappointed and always get treated like we are family. They are our goto solution for so many reasons. Call them first!

Vincent, the manager, provided us with outstanding service when we were there on Sunday.

I have been using this storage facility for almost 10 years. It has been a convenient place to access and that was the main reason I chose this particular location. Over the years I have been helped MANY TIMES by both Lynn and Vincent who have been very accommodating and helpful. They truly make it an overall pleasant experience. They are the best!!

Lynn, Vincent, Stephen

I love my locker space, I love the fact the staff are like my
second family, I love the way I can share a good conversation
with the managers on site, and I love the fact I am the longest
living client there.... Thank you for allowing me to be a
Tenant of your facility. Your awesome. Especially meeting
Mr. Jay this year... I did not even have my good working
attire on either that day. I look forward in being their for a little
awhile longer.. Happy New Year... DC
Thank you for everything you have done for me..

Vincent and Lynn always provide great service. The facility is always clean and well maintained. The location is very convenient.

I have used this storage on number of occasions. Lynn and Vincent are great to work with: both of them are professional, helpful and fun to deal with.
The facility is spotless and easy to navigate through.

Lynn and Vincent are absolute stars. The facility is spotless. The location is excellent. The bathrooms clean. And there is no muzak playing anywhere which makes for going through one's storage a calm experience. If you have storage STORE IT HERE! 10 stars out of 5.

I have to agree with another reviewer: it is super clean here, and they do go over the contract in detail, no questions on the contract ever! Also, I...

We have been using Public Storage for quite a while now and have had nothing but great service above and beyond the call of duty. We have a few rooms there...

I have a moving company and have always had a good relationship with Public Storage locations. The guys on 3rd have always been polite, helpful and act in...

I have used our storage since 2010. So far everything is ok. Public Storage most of the time is clean, washroom is clean and ok. Also, I didn’t have any problem for access so far. In general, I’m happy with that. Thank you.

I have been a customer of [Pine & W. 3rd location] for over 6 years. The staff have always been very helpful and attentive to our corporate needs. The facility is first rate, just like the staff.