Self Storage Units at 36 Vine Ave (Dundas St W/Keele St)

Charith is a wonderful employee who restored our faith in humanity by his positive and patient service.

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Good experience!!!!!

Great place! Love it! I must of found Heisenbergs secret storage room! Cha Ching!

Excellent customer service and great place for storage!

Service was amazing. Property well kept maintained.
We will recommend to others.

I had renewed my contract and Charith was as usual helpful and polite. Thanks

I had storage in this location many years back. Appearance changed but got the same friendly service, even better

Friendly servise and well cleaned property.Easy access to the property and I like the ground level access units.

Friendly staff, appears clean. Convenient location and secure. What more do you need in a storage facility...

Good team to hand over my valuables..!

My movers left a piece of furniture inside the locker when they took my stuff out. Office has send me a email saying that has be removed immediately, if it not it will be a charge invole with that.
I called the office and spoke to shamal regarding this and informed him I was out of city for couple of month and what should we do to clear this account.
He was really good enough to clear this unit without any hasitation to help me out with that.
This call beyond customer servise!!!!
And also want to mention Charith who has help me lot with start up process.
I would like to highlight there team work.

Building are little outdated but servise they are providing up to above standard...! May be that is the reason PS as a storage company doing really great in the market...!!Special name mention of PM shamal and AM Chaarith are genius of what they doing....!!

The Staff is friendly (Shamal) and go above and beyond to satisfy the customer..!!!!

Very clean and well run operation. Kind and helpful staff. Reasonable prices.

Place is huge and well kept

Awesome staff great faculty highly recommend !!! :)

Nice people, good prices and highly recommend

Great staff and great service! very helpful!

The employees at this location are super nice nice and so helpful.

Great stuff and awesome experience going there!keep up good work!!!

Awesome place, good people to deal with.

Great service!!!!! Second unit rented.

So happy with service , nice and clean place but old facility compare to competitor need to upgrade. Thanks for all staff members.

One of the best storage units in the area.

just rented.great service.

Good place to rent a temporary storage. I received a very good deal for moving in, helpful staff

Good customer service and friendly office staff, helped me to find out the correct locker size.

clean and easy accessible location, one public washroom but hygienically in good stranded

I really had a good experience at this storage location. everything was explained straight forward, don't forget to ask for promotions

Great service, friendly and helpful staff. All round great experience

Good service.Very old facility but kept it clean.No place to dump any garbage.

Helpful staff and friendly environment i can say,

Great Storage, great service

very clean and safe location. I feel myself safe to go alone to my storage unit

I found this place more affordable. Hallways are clean and have b right lights. The building has 4 freight type elevators, make sense

Great Storage units, great service.

We used this storage space during a home renovation - everything was great. Wonderful service from beginning to end, facility/grounds always clean, access to dollies when needed. It was perfect for our needs.

One of the best storage units in the area.

Awesome service

SUPER CUSTOMER SERVICE. NEED MORE SECURITY. CHARITH IS THE BEST.

Great customer service. Staff is very professional and helpful.

My second time using this Public Storage facility. The staff were super friendly, helpful and patient when explaining how things work. Shamal,charith helped me to finalize all the paperwork and get sorted in my unit. fantastic!!

I would recommend this location to anyone looking to obtain storage. Reasonable prices and great customer support. Shammal you were super helpful thank you once again

Staff n Deals are amazing
Units are clean ,friendly n knowledgeable
Staff
Thumbs up

Awesome service and great prices - super happy!! Thank you

Thank you very much For your amaizing coperation

Great place to store your goods. Excellent Customer service.

Very Helpful. Great customer service.

Good customer service and decent facility but expensive because of the neighbourhood.I wish the ground level garage-sized units weren't fully occupied by jerks running some kind of repair shop or woodworking business out of them. Why don't they lease a proper commercial unit suitable for such a trade?

Super friendly helpful staff, clean lockers and fairly accessible for when you need to get to your storage.

Solid service. Anytime recommended !

Great service, very nice staff

Great people ! Great service ! I would recommended for any body who seeking storage.

Old facility has to be updated . Team work led to a top knot...!!!

Public Storage is obviously a place for you to store your stuff between home moves, relocations, or simple overcrowding.Let me help you navigate this:1. As soon as you know you will need this location, contact them about rental rates, available units, etc. If you can, plan a separate trip to see a unit and getting any info on special promotions before committing your money. They may tell you there is only one ground floor unit left or something similar to make you rush into making a payment. If you take a day to think about it or compare other places, you should be fine.2. They do have no contract options where you can leave at most any time. This does require a couple of weeks notice generally. They can tell you when you commit.3. They have units located on higher floors. If you have large or heavy items, you will want to have a ground floor unit.4. The staff are helpful, yet can get testy very quickly if questioned too directly about anything. This is obviously a business like used car sales where the flow of connivery is a two way street. Everyone wants a discount or has a complaint on one side, while the experience with and defences against those things are always high on the other.5. There is a personalized code access to a gate that you can access until 10:30 each night. The office itself closes around 5:30 or so.6. You can provide your own lock or they have a cheap one they will sell you. They also sell boxes, tape, moving blankets, etc.7. In my experience of moving items both early in the morning and late at night, I encountered people who appeared to live here. Not sure if they rented units or just used the long empty corridors. They never bothered me, yet it seemed obvious that they were using the units/property for more than storing their junk. The place is not all that well-lit after dark outside, yet the timer-activated corridor lights are bright. You may be best served to have someone else with you.8. The process of signing contracts and accessing a unit is fairly straightforward. You can get that done in under a half-hour if need be.

Best place to store! Kudos to all the staff work at that place.

Charith was helpful and positive - a pleasant experience to rent there

Clean and convenient

Outstanding customer service from the very first enquiry. The facility is clean and the business well organized. The manager and staff made the process of storing my belongings in preparation for moving across the country smooth and effortless. I had to arrange the move from the west coast and the courtesy and competency of the entire staff made everything smooth and worry free. I truly felt that my business was appreciated and they cared about my needs as a customer.

Excellent service! Helped me out with a promotional deal and answered all my concerns.

Excellent service and promotional deals. Very Helpful!

The first month is free.Near TTC.

I got a very good experience with Charith, he was very helpful and nice to find what I was looking for.

Excellent service. Reasonable cost. Very clean storage area. Would highly recomend this location to anyone looking for public storage.

Excellent service. Reasonable cost. Very clean storage area. Would highly recomend this location to anyone looking for public storage.

I had a great experience with Nicole who was very friendly, helpful and knowledgeable. It made the experience quick and easy!

I have used this storage for a few years now with a 5x5 storage space and a 5 x 10. One constant is that the team has always been positive, accommodating and incredibly helpful. The locating has been perfect for me. My only small complaint would be the price point... but it IS Toronto and it is what you pay to have your valuables close without the long commute you might have to other, cheaper locations. I definitely recommend the Public Storage on Vine.

Great location and decent service.

Excellent facility and staff!! They truly rock. I'm actually excited when I'm there to see Shamal, Charith and Nicole! They make the stress of moving and storage that much better!! Keep it up :)

Very clean place! Absolutely loved the staff at this place!! I will definitely store my stuff there again if needed!! I would also recommend it to my friends and family.

Great service! Keep it up guys.

Storage lockers of different sizes. Not climate controlled.

Just rented a unit - all correspondence prior to was very timely and helpful. Nicole was very efficient and friendly when filling documentation. Location very clean - well maintained.
All aspects top notch.

The staff here are very friendly and were very accommodating when I was moving from one locker to another. They're prices are competitive and they offer discounts for paying in advance, first month free, etc. Great place.

The staff here are very friendly and were very accommodating when I was moving from one locker to another. They're prices are competitive and they offer discounts for paying in advance, first month free, etc. Great place.

Its staff are very friendly and helpful.

I have been using this location since 2009. Each year they have been increasing their rates slightly (small percentage) up until last year when new management took over. The rate went up over 200% and I just received a letter yesterday saying my rate is going up again to $175 + taxes.. time to get out and I'm no the only ones talking about this.

Staff at this location is amazing and unfortunately have been dealing with the anger from renters. There should be a rate for long term renters! You are going to lose numerous renters if you continue to increase rates this much each year...

SHAME ON YOU!

Professional service. Clean lockers.

Shamal M. gave me excellent service ! I only needed a space for a month , Shamal gave me an excellent rate. He also made me aware of when I should contact the office so that I would not be charged for another month. He looked out for my best interest. Bravo!

Excellent service, great location and easy to access facilities.

Thank you Nadeeka, Shamal and Charith.
We decided to declutter the house so i called several storage companies in the area. Public Storage (36 Vine Ave) had the best price and was the most helpful. We made an appointment to go see the storage spaces. Nadeeka was extremely helpful. He asked what we were planning on storing and he was great in showing us the different locker sizes that might meet our needs. The facilities were very clean and well maintained. We've been back several times, and each time the staff have been helpful and very friendly.

Thank you for a great experience!!!!!!!! We'll definitely recommend Public Storage to friends and family.

J Krash

We called several storage places in the area and Public Storage had the best price by far. The facilities are very clean. The staff present at the time, Nadeeka, Shamal, Charith, were very helpful and curteous. Several people came in while we were completing the paperwork and they were greeted and helped immediately. I would recommend this place to anyone.

My experience with Public Storage at 36 Vine Ave, Toronto, was excellent. I stored my belongings for about two years at the location and I had to renew several times during the interval, including from outside the country. Shamal and Charith and other staff members made it easy to get in contact with them by phone or e-mail and quickly responded to inquiries. Everything was clean and easy to access. The location was great for me, because I could get their by public transit. Thank you! C.L.

Nadeeka was very helpful. He was very busy at the time and still handled all of us customers very well.

My storage location is at 1001 Arrow Rd,there should be more options for locations ,I could for a unit and the workers and manager was very helpful in service and also getting a mover to help me move ,thanks for all for help in making my move a lot easier for me your help was greatly appreciated.

Rented a 10' x 10' space today. The gentleman I was dealing with, Nadeeka was brilliant. Explained everything in an efficient and straightforward manner. The price quoted was reasonable and the space was clean and tidy. Perfect.

Rented a 10' x 10' space today. The gentleman I was dealing with, Nadeeka was brilliant. Explained everything in an efficient and straightforward manner. The price quoted was reasonable and the space was clean and tidy. Perfect.

Great west side High Park area location and my space is heated!
The first month deal was the best and the guys are very helpful.
Get your car out by 10:PM or shes locked in for the night.
The place is CLEAN.

Chris Steffler,
Toronto

its a bit off the beaten path but this public storage location is awesome. the customer service provided by charith and nadeeka was top notch. they now have trolleys to help you load/unload and move your stuff.place is well kept,ignore the other review, and they almost always have a promotion going on for discounts and deals. highly recommended!

super friendly, helpful, chill staff

So close. Only wish they were 24 hours. Other than that it's great.

Great customer service support!!thanks a ton!

From the first moment of entering the office the staff made me feel like a welcomed guest. The store manager took time to listen to my situation and helped me decide what I needed. We looked at a few of best options and he explained in clear terms what all the costs would be and how to take advantage of the $1 promotion. The manager took me on a tour through the facility, explaining how to use the automated gate, the business hours, the lights system, and showed me the two storage sizes I was interested in. When I told him that I wanted to touch-base with my decision maker he helped me reserve the storage unit I wanted at no cost or obligation. When I came back a few days later, they gave me as much time as I wanted to complete the paperwork at my pace and read all the fine print. They answered my questions and concerns and took me back to the exact unit that I chose and put my new lock on it. I am quite satisfied!

Very nice people ..great service..Thank u so such great service.

My very first experience with PS was to get some merchandise for unexpected situation.I was met (shama) the manger in that location and the way he take me out with whole process was unbelievable.I was so happy to having that kind of a customer servise in within the city!!!!!Finally I end up with spending way more money I budgeted but professional service providing for selling merchandise is still I couldn't believe!!!Very enthusiastic staff providing extra ordinary servise selling to the CAR trunk and pack them well to take home without having any hassle..!

Good services

First time renting a storage unit from here. very impressed with the service and promptness. Representative (Shamal) I was dealing was very nice and knowledgeable.Overall great experience and easy transaction. Facilities were very clean and I felt safe leaving my property in their hands. Will definitely keep using their service. Thanks again Shamal!!!

Friendly faces around the employees was the reason i always want to rent from them...Great service with cleaner units..my experience with Public Storage Vine Ave has always been good and i would recommend it to anyone..

Recent experience with Public Storage was extraordinary, staff members were very professional and helpful..I was very confident to leave my storage there.Its a great choice of place to store your stuff.

Im Allan, I was there yesterday the best customer service experiences I have had!!!!
Nadeeka and Shamal on keels location take there own pace to satisfied the customers. As a company you guys should proud to have a team like this to compeit your competitors...!
Hats off to them..!!!

Very friendly staff and helpful (shamal,Nadeeka,charith ...) clean place and ideal size. Highly recommend this location

Excellent customer services and friendly.very clean place highly recommended.

Competitive rates, easy access, however the building and elevator always smell quite terrible, possibly from urine or pesticides....not sure what it is.

We were by yesterday and extremely impressed with the customer service. The staff was friendly and very helpful. Nadeeka was professional, courteous and a great sense of humour. Thanks for your help!!!!

Excellent storage to be dealt with!!!!
Money is not the key fact to think,Servise is the key to be worried......!
If that is true, this is the place to visit.
Special mentioned for Mng Shamal and team....

It was really nice to Delaling with the public storage in Keele. I had an excellent customer service experience with them. Many thanks to Nadeeka & Shamal for their excellent service. I would highest recommend this place to anyone
Eddy K

Solid customer service. Look for Nadeeka he'll hook you up awesome deals and promotions. Pretty clean facilities although 4 stars since i didnt see any trolleys.

One of the best customer service experiences I have had!!!!The staff at keels location take there own pace to satisfied the customers.
As a company you guys should proud to have a team like this to compeit your competitors...!
Hats off to them..!!!

One of the best customer service experiences I have had!!!!The staff at keels location take there own pace to satisfied the customers.As a company you guys should proud to have a team like this to compeit your competitors...!Hats off to them..!!!

Friendly, helpful staff.

Excellent service with positive attitudes. Property Manager (Shamal) lead his property with great style.Wish them best of luck.

The staff at the Vine Street location are great. Shamal is always friendly and welcoming. A pleasure to go into the office on a monthly basis to pay my bill and to say hello to the staff.

Not impressed about the rate increase(s). This is happening every year and the percentage amount is to much, to fast. As a long term renter, its getting to expensive now. I have been thinking about taking my business out of this location and hesitating recommending the company. Comments I have heard in the building from the other renters is that Management is getting greedy. I feel sorry for the staff at this location as the rate increase is putting unnecessary stress on the employees as they are the ones getting blasted by the renters while expressing their frustration. People are very passionate about feeling screwed over and unfortunately its falling back on the Property Manager at this location. YOU DON'T WANT TO LOOSE THE STAFF AT THIS LOCATION AND YOU DON'T WANT TO LOOSE LONG TERM RENTERS AS WELL.

Many thanks to Nadeeka & Charith for their excellent service!! I really appreciate your excellent customer service and the care.

We were treated very well by all the staff. Nadeeka was the one who chose a good spot for storage.

Staff is always helpful and very polite.
Units are well maintained.

Great service !!!! Smiley people who take the lead of the business...! Special mentioned to Manger shamal and the team are BOOM.!!!!!

Great service !!!! Smiley people who take the lead of the business...! Special mentioned to Manger shamal and the team are BOOM.!!!!!

It's a great experience with Public Storage!!! I love their services, They are amazing! The units are clean and perfect size.

It's a great experience with Public Storage!!! I love their services, They are amazing! The units are clean and perfect size.

Vine Street Toronto - Really great staff, listened to what we needed and didn't try to up sell us to a larger unit, so very helpful and every time we go they greet us with a warm welcome, wish all businesses were so friendly.

I had a great experience with this location (Dundas & Keele). The staff was very professional & focused on providing great customer service. I needed short term storage solution & they helped me to select the correct size unit at a great price. Unit was clean & well maintained.
Special thank should go to the Store Manager ?Shamal? for his great help on identifying my need correctly & providing a great solution with great price.
I would highly recommend this location for anybody.

Awesome storage units. But buildings are bit out dated.

Being a client of the Public Storage in keele and vine is an excellent experience for me. There are number of reasons caused me to write a review of them. They play a big role of customer caring and make them happy. It really works. I wish good luck and a great future for them.

It was really nice to dealing with the Public Storage in Keele and Vine. The professional and friendly way that they treat the clients, is one of their key purposes. As a client I really really like the experience that I faced for last few years. Good luck for them!

I have a significant customer service with Public Storage 36 Ave. Public Storage staff always intend to satisfy customer needs and also they helped me to find the suitable locker for me. However, I spent couple of hours to find the locker but staff never got panic.

I was really happy with the experience of Public Storage which located in Keele and Vine. I believe that they work really hard to keep the relationship between the clients and the staff. Everything is well organized and provides me great service by saving my time. I highly recommend this place to anyone without any doubt, because I know this is one of the best Public Storages in Toronto.

I have been dealing with the Public Storage in Keele and Vine for couple of years. Each time when I go there I never feel that it is a strange place. I always get a warm welcome, friendly smile and so much care. They have the right people, right knowledge and right timing. I love their team work, Specially shamal (a manager) has high skills of keeping the customers happy. Overall experience is great!

I had an excellent customer service experience with Public storage 36 Vine ave. Public storage staff really helpful and knowledgeable. They know how to satisfy the customer needs and wants. Therefore I could easily negotiate with staff and also I could allocate locker.

Yesterday I went to Public Storage which is located at 36 Vine Ave,Toronto. Public Storage team offered me a remarkable customer service that was professional and respectful. Mr Mendis (Manager) really helped me to find the locker and also he explained me very clearly about different size of lockers. Reason for I didn’t have any experience about storage before. I already informed my couple of friends for contact Mr Mendis immediately and get lockers.

We were greeted by the friendly staff and immediately felt welcome. I been dealing with multiple locations and it wasn't been easy, but i had no issue dealing with this location and i got everything i wanted without any hassle.. The management and the crew were really helpful, and special thank to store manager for leading me to made the rite choice.
I really appreciate the service in this location and it was excellent.

Awesome facility!!

I was at this location to rent a storage unit. I have to say this place is the best place to go to, when you have a need for storage. Exceptional service and great price, what else you need. I would recommend this place to anyone out there. Try it you will love it!

Had a good experience at this location. The facility was tidy and well maintained. All staff members were very friendly and helpful. Would recommend this location to anyone who is in need of a secure place for their valuables.

I was very happy with my experience at Public Storage (Vine & Keel). All of the staff were friendly, knowledgeable and very professional. They went above and beyond with their service. I most of the time deal with Shamal and his customer service was exceptional. I give him my highest recommendation.

I would like to inform excellent customer service I have received from the staff at this location, during the past few months. I have always been more than happy with the service that this location has provided me with, but the Manager Shamal actions went beyond even this high standard. Had few problems with the storage space few weeks ago and Shamal has done all he can to help make me because I was all alone and didn’t know what to do. I had no expectations of being able to get storage for my budged, as other storage had quoted very high figures for my things. I highly recommend this location to anyone and will bringing my family and friends that need to storage anything for this location because of excellent services. Great team and keep up the great services.

I was pleased with my experience of Public Storage. As a bystander, I have seen their staff to be helpful and understanding with my friend's various storage needs. Your Vine ave. location has been a safe and easily accessed facility.Thank-you for your help, (Charith Hewage especially) at Public Storage!

Great Place, Loved it! Best place to leave your goodies. If any one looking to find a place to store your things, you should give this place a try. It is very convenient and economical. Hands down the best place to store your belongings.!!

I was very happy with my experience at Public Storage in this location. The service I received was excellent and employee were there was great. Especially I want to compliment one of your excellent employee, Shamal, he went to great lengths to help me when I was looking for storage room for my budget. He knew just what I need it. This place was great location and cleanness storage.
Such service builds great working relationships. I will bring all my family & friends for this location if they ever need storage. I defiantly recommend this place to anyone.

Thank you Shamal & staff for great service

I was very happy with my experience at Public Storage (Vine & Keel). All of the staff were friendly, knowledgeable and very professional. They went above and beyond with their service. I most of the time deal with Shamal and his customer service was exceptional. I give him my highest recommendation.

I had storage unit here. And I absolutely loved it. Friendly and knowledgeable staff with exceptional customer service skills, have helped me to find the right space for my need. I did not knew much about storage units until I visit here. I explained my need to them and they gave me the right storage unit. It was a great experience. I would recommend this place to my friends, family and anyone who is looking for a storage unit.

Very friendly staff always a smile and very helpful, very clean place.
Highly recommend it.

I am a client of Public Storage.I have found your Service to be Helpful and Convenient.Your Staff members have been understanding of my needs. The storage lockers are easy to access , large , secure and clean .overall my first storage experience has been Terrific !

Thank you so much Public Storage

from one of your satisfied clients -Niyomi Nisha

I had storage in this location for few months.It was a very positive experience to me as a first time storage user. I am a student and it was stressful to get a storage to my budget,but the office staff were very friendly, helpful and trustworthy and I was even offered a special promotion that helped me a lot to reduce the move in cost. The location was clean and I had no problem to go to my storage anytime by myself.

I will not hesitate to recommend this storage facility to my friends or anyone who need storage

Excellent service....!Smiley faces every where in the office....! Will rent it again again and again....!!!!!! Experienced of the staff members will be the added advantage to the business.

I always refer my clients to the Public Storage at 36 Vine Ave, Toronto.
In addition to it's great location, specially the store manager " Shamal" always helped my clients to set-up and find their new storage units at Public Storage.
I always get positive feedback from my clients regarding their great experience at this location.
Shamal and his staff members are extremely efficient and helpful to their clients.
I would recommend this Public Storage location to anyone who is looking for storage needs.

Thusith Weerasuriya
Real Estate Sales Representative

Charith was most helpful at this location. We used their facility for two years. It was always clean and we had very easy access to our unit. I would reco this storage location to anyone that needs to store their things. Our unit was always dry no dampness. Very friendly staff.

Our first time renting a unit at Public Storage was made such an easy task by the staff at this location (November 2014). The property manager, was very helpful presenting the different options that met our needs and guided us through the decision making process. We are very pleased with the service at this location and the next time we need a temporary storage place, we are definitely coming back to Public Storage.

I had a positive experience with the Public Storage Vine Ave for past 7+ years !
“Samel (manager) is the best. He helped me find just what I needed. I was ready to rent a huge 10x30 but after talking with Shamal he showed me a different size that was exactly what I needed. I appreciate service and savings. Incredible Customer Service with very reasonable prices!

I had a positive experience with the Public Storage Vine Ave for past 5+ years ! Shamal (manager) is the best. He helped me find just what I needed. I was ready to rent a huge 10x30 but after talking with Shamal he showed me a different size that was exactly what I needed. I appreciate service and savings. Incredible Customer Service with very reasonable prices!

I trust your company as I have always been treated courteously and promptly by friendly and knowledgeable staff. The premises are well maintained, conveniently located, and as a woman, I feel safe visiting my locker alone. I would not hesitate to recommend your company.

My name is R. Codner, a tenant at public storage for the last twenty years. I find the facilities is very safe, secure and clean. Furthermore, the management is very helpful when needed. I recommend these facilities to my friends and colleagues.