Self Storage Units at 8654 120th St (120th St/Nordel Way)

Thank you very much Sanna and Simran. You both waited for me and my wife after closing hours and kept the storage open for us on Feb 16th. We appreciate the consideration and excellent customer service.

Very friendly staff! Always do their best to help you.

My experience of PS is the best, the location, the staff and everything else .

Good customer service. Prompt with email reminders of rent due. Polite and friendly employees.

The employees always have been very fore coming with any issues kind and helpfull anytime I will need storage I will come back to public storage great team always with a smile .

Always with a smile I am very satisfied with the public storage employees thankyou

There are the most courteous honest friendly and best stores that have ever been to In My Life of course very beautiful

Good the staff are very nice and space is a decent size and very manageable

Extremely impressed and touched by the excellent customer service from Sanna and Simran. My husband and I were driving from another province. They both went above and beyond to keep the office open just so that we were able to get our stuff in the storage. Thank you so much ladies! Much appreciated.

Walked into public storage a few weeks ago and was greeted by a friendly face, Sanna. She was very helpful ??

Facility is clean, well maintained. Do check into the "$1/first month" carefully - it only applies to smallest storage cubicle.

Great lockers

Everyone was very friendly and helpful. It was all easy and organized. Thanx, guys!

Customer service is A+ ! I'm highly impressed with the customer care from this place. Simran is wonderful! Moving and storage can be a stressful time, so it makes such a difference to have great service! :)

We have been renting storage space for over three years at the 8654 and 120th location in Surrey for over three years. We cannot say enough about Melina who works in the office. She is always there when we need her and the space is always neat and taken care of very well.

We have been renting storage space for over three years at the 8654 and 120th location in Surrey for over three years. We cannot say enough about Melina who works in the office. She is always there when we need her and the space is always neat and taken care of very well.

ive been at this storage for several years the staff is very friendly the place is very clean there very helpful when ive asked question I would recommend this storage to anybody.

Have been this storage for many years malina the manger and sanna havebeen excellent in assisiting with things thevplace is always clean i would rent here any time i would recomend this place to anyone.

The customer service is excellent melina the manager is very good at her job the place is always clean and her staff that work along side her are very proffesional i would recomend this storage place to anyone.

I have rented a storage twice at this place, I will definitely go back there because of their excellent customer service and friendly service from Melina and the staff. Please keep up the good work.
Thanks!

I have rented storage from this place twice already and I will definitely go back again as the service I received from Melina and Other staff was great. They are courteous and service was excellent!
Thank you!

I have rented a storage twice from this location and will definitely go back because of their great services I received. Melina and other staff members customer service was excellent
Thank you

I went to this storage location with an intention of renting a unit. The staff was very professional an helpful. I got a few prices, the facility was clean and secured, it is a great location for me. As a past renter, their service was excellent as before. Keep up the great job you do! Melina and Simran, thank you!

I went to this storage location with an intention of renting a unit. The staff was very professional and helpful. I got a few prices, the facility was clean and secured, it is a great location for me. As a past renter, their service was excellent as before. Keep up the great job you do! Melina and Simran, thank you!

Good service,very friendly staff i was not sure about the size of boxes to buy and other stuff needed to pack things

The service has been excellent and always have good customer service.Sanna and Simran are always very friendly and been helpful in every way possible

This is the 1st review I've ever written and it is well deserved. In fact, if there is an award to recognize superb customer service than this review should double as a nomination. Melina & Simiran from Public Storage have provided customer services to me and other renters at their location on Scott rd which exceeds expectations and truly rivals the best service I've received in any industry. Their professional and friendly demeanour creates a welcoming atmosphere to conduct business. I personally experienced as well as witness with other clients the two of them going above and beyond to find the best solution to meet customers' needs, especially in times of emergencies. They do all this while closely following the company's procedures. This provides a win-win situation for all involved. I'll go as far as to say that even if the Scott rd location isn't the closest to you that you may still wish to consider this location for the added value provided by these true professionals. You will not be sorry for doing business with this team. Thank you Melina and Simiran for all you do on a daily basis to help PS clients with our needs.Anthony Jones

Renuka and Melina was very helpful and the property was clean. Recommend this facility.

Amazing staff and excellent customer service. They are always willing to help in any way they can ! Thankyou simran and melina keep up the amazing work you do

I recently rented a unit & both Simran & Renuka helped me. My company has been renting from Scott road since 2002. The staff is so helpful & friendly. God bless both of them.

Needed a place to store my clutter, they had one for me. get this, first month FREE!
Staff was fantastic. Thank You Helina and Sanna!

Staff are super happy and eager to accommodate. I wouldn't go anywhere else , the place is clean and awesome. Thanks to all the staff.

I am currently renting at Scott Road location. Properly is very clean and the staff is very kind and helpful, always with a smile. Stuff Melina, Simran and Chitra, nice people. I like here.

I had a great experience with public storage. I was pressed for time and I got to storage at closing, but the lady stayed late to make sure I had a safe place to put my belongings.

Clean and secure.

Simran was polite, pleasant and efficient.
Facility was well looked after.

My husband and I used this Public Storage for 4 months when we needed some extra room before selling and moving. Everyone was great, especially Melina and Chitra. Very helpful. If we are ever in need of storage again, we will be coming back.

Simran and Renuka had helped us regarding an issue we had. They had taken care of it in a timely manner.I recommend them as they have great service and are professional!

The girls there were very helpful towards what storage unit was best for me to rent.

Very helpful staff, easy to use!

Great couteous and promptness. Very helpful called me when storage unit became available. Knowledgable staff. Very friendly thank you to Simran, Aktar and Sana. Wonderful service highly recommend. Anoushka M.

the place is always clean and all the employees are great and easy to work with.

Great service, friendly staff and clean lockers.

These wonderful ladies are amazing! They really took their time to help me on what my best options were when picking a storage unit! They really care about their costumers needs!

VERY clean and secure. Staff are friendly and helpful.

I think the people at the storage you're nice I've been a very very very long term customer and I find it very expensive
also when paying a bill outside office hours I think you should be able to pay it that day till midnight because the day doesn't end till midnight I realize it's Easter Standard time but still till midnight

People who care to help you. Thanks for finding me a unit.

The place looked clean.

Great service from Mina. Very approachable, remembers your name/unit. Helpful easy service. My only complaint is how expensive units are!

I rented the storage here for a couple of months, while I was away working in Ontario. Service here is great. I was able to quickly start renting the place and moving out was a really smooth process. Melina who works there is awesome :)

The operation is well organized and run with Melina and Akhtar working together to ensure client satisfaction. Very helpful and knowledgeable.

I expected to run into problems with the rental but was pleasantly surprised at how easy the process went. This along with a clean location and friendly staff made the difference for me..

The staff here are very helpful, was able to get a larger unit on short notice. Location is very convenient for my business.

Simran was very helpful and friendly and was able to accommodate us last minute.

Needed to rent a storages locker and they had what I needed and were always friendly and courteous. I would not hesitate to recommend this storage locker facility to my friends

This location had friendly staff. The facility had what I needed, it was close, convenient, clean and had a great special promotional price.

Not the cheapest but super friendly and helpful!

AMAZING SERVICE! I needed a storage spot asap with no notice and they were very kind and understanding. They helped me get the right space for the right price. Thank you Melina and Johann!

Very friendly and helpful staff, was able to show me the units and drive up in the snow and cold, thanks again !! Very nice location

Amazing friendly clean and very helpful

Extremely friendly and helpful staff that made every effort to accommodate our storage needs. I had to extend the move out more than one time so their understanding was greatly appreciated.
They also allowed me to pro rate the month hopefully. I won't be moving again too soon, but I would recommend this location and return there myself if or when needed.

I had so much stuff in here pretty much safe and sound, really impressed with thier safety and security .

The staff is great and tries to work with you, and the security is good too. Recommended.

The facilities are always clean and the customers service rocks! I needed storage due to a death in the family, the staff at this location were sensitive and respectful. They helped me select an appropriate sized locker and guided me through the paperwork with ease. It made an overwhelming job a lot easier.

I needed a place to store my belongings for a month and i'm so happy i came to this location. Melina and Simras were beyond helpful and made sure that i was a happy customer. I would definitely recommend them to anyone who needs a storage.

This is a great location and facility for storage. I had to organize a storage locker while I was in the middle of a move from Alberta, and Melina was very helpful in the process.

The facilities are always clean and the customers service rocks! I needed storage due to a death in the family, the staff at this location were sensitive and respectful. They helped me select an appropriate sized locker and guided me through the paperwork with ease. It made an overwhelming job a lot easier.

Simran and Malina made the process of getting a storage locker stess free and very easy for me. I appreciate their excellent customer service !!!

Evangeline is a saint. This was some time ago, but we were in the process of moving, and in the commotion my father had forgotten to complete the paperwork for a second storage unit. A verbal agreement was made, but by the time the truck entered the facility it was too late, and we were looking at a very terrible situation (unpacking the truck into the garage, and attempting again tomorrow after filing paperwork). Evangeline went out of her way, 2 hours after her shift ended, and during a family dinner to secure us a unit. On a Saturday, no less. She went above and beyond her job requirements, and took ownership of the situation to save us an incalculable amount of stress and headache. Employees like Evangeline are the reason businesses can count on repeat customers. We absolutely cannot thank her enough for her kindness, empathy and service.

Best customer service! They take the time to get to know your name and are available to assist when you have questions. Clean and spacious units.

I met Melina, the great, in 2002. She has been helping my company since then. The staff has been always great & helpful. I would like to say many thanks & would also wish her the all the best in her life.

Friendly service,love staff ,great people they assist you ,and nice and clean space

Chitra P and Simran helped me get the best bang for my buck, I mean literally a buck. My first months rent was one dollar, plus administration fees. AWESOME service.

Great friendly service. Melina made sure we got the right locker to suit our needs. Would recommend location to friends.

I recently relocated to the greater Vancouver Area and was greeted by to outstanding employees. Simran and Johan at the Scottroad location. Excellent customer service and very understanding. Would recommend without hesitation

We are pleased to say that this public storage location in 120 th and Delta is very convinient for us. The Lockers are very well kept,the whole sorrounding by the management and staff....Office staff (2 ladies and a 1gentleman) are very pleasant and accomodating...I definetely recomend this facility to everyone looking to store their belongings.. we trust this place! Thanks public storage for taking care our stuff! Bravo!

Very effective customer service . The two girls at the front were very friendly and polite. Overall, very good experience.

Great place. Allways clean and friendly staff. Only downside is the cost but that is basically same prices everywhere else. Great for whatever storage needs you may have

service was helpful and the employees friendly. lockers were clean and tidy . thank you

We have just rented our third unit from the Scott Road Public Storage. The units are great and the Staff is incredibly helpful and friendly. Special thanks to Melina for your professional service.

Great service & Friendly staff.
Well done! :)

The ladies at the Scott Road (120 th St.) facility are so nice to talk to so helpful, very business like manner, just great people to deal with.
This is not my first time doing business with them. Excellent facility.
Highly recommended.

The courtesy and respect was outstanding. I renting a 10x30 which fitted all my stuff from a two bedroom suite. I was amazed at how large these units are I would recommend this storage to anybody and strongly my friends. It is so nice to have people treat you with respect which is hard to find in life today,
Thank you for being there for me and at reasonable prices

service was friendly and when I didn't have my orange card they were always willing to assist me with getting my locker code. As a suggestion, when customers are long term maybe a discounted month occasionally would be appreciated. Overall a clean safe well lite area. Thank you to Melina and Firoz

Would recommend to friends and family. The couple that work there are so kind and went the extra mile for me, to provide excellent customer service. The place was very clean, great hours, and you know your things will be looked after there. really want to thank the kind people that work there.

Firoz and Melina
Thanks for all the help everytime I needed help for my storage.you guys were so accomodating,easy to dealt with.am so happy with the whole service.I wouldn't hesitate to recommend this place to anyone that needed to store their stuff . totally safe.thanks again.Firoz and Melina.you guys are owesome!
More power!

From
Chona

This place is great .Its clean,well secured ,and the customer service is above average.They helped me out when I needed it .They brought back humanity with business . I would and I have recommended this place .I give this place 5 stars..

Melina and Chitra at the front desk were extremely helpful and told me about how I could get a discounted rate if I paid for 7 months at a time. Saving money is always a plus in my book. Thanks ladies!

Its great location to keep your stuff. And really helpful and friendly staff. Always happy to see and with Melina, Chitra and Feroz. had my stuff there 2 years and im still happy with them.

The premises were clean and tidy, the staff were very professional and friendly, and were very patient when I was a few days late getting there to pay my bill. My only concern was that the cost was a little too high for me to feel comfortable.

I am very pleased with the service and advice I received from Firoz Khondker and Melina at the Scott Road public storage facility during a complicated move, where I needed to upgrade the size of my storage due to a bad estimation on my part, they were both very kind, polite and went out of the way on matters and provided very useful guidance that made my experience very pleasant and stress free.
I highly appreciate their support and guidance during my move.
Keep up the great work and public service.
Thanks a Lot!

Hi I am a very satisfied customer at this location for over 2 years I really appreciate the wonderful customer service I am getting specially from the managers Melina and Firoz. I will recommend this location to my friends who may need storage units.

Great service, welcoming, hard-working front staff. No beating around the Bush and up-front with costs, explanations, and taking time to clarify fees, etc. You get the sense that they are down-to Earth, real people behind the counter who are there to help you out the beat they can.

I would use them again in a heartbeat.

It was a pleasure to rent a unit from this location for the last couple of years. The staff, and particular, Firoz, always made me feel welcome. Changing from one unit to another was trouble free.

If I choose to rent storage in the future again I will certainly be calling them to see if they can help. Highly recommended.

Excellent service and best rates.

I rented out one of the units few months ago and my overall experience was great. I shopped around for slef storage places and public storage had the best rates. On top of that the customer service in this location was great. Mr. Firoz helped me with all my enquirers and helped me choose the best unit according to my needs. If you are near the Richmond area and need self storage, this location is the best!!

My name is Shaheen, due to my bussiness frequently I use Public Storage on Scott Road. I stored with few different storage company before. Only reason I come here due to superb and fantastic customer services provided by very professional Managers. All about Firoz & Malina truly care. Kaneko Export & Import Co.

This storage location is amazing! The management and team are so friendly and helpful. My Dad and I have been dealing with them for years.  I greatly appreciate their positive natures, professionalism and eagerness to help.  Highly recommend this location!

This is a very clean and well run facility. Melina and her staff were very helpful and knowledgeable. I would definitely rent here again and recommend it to friends and family. Thank you for making renting such a pleasant experience.

Although we only required a unit for a short time, we always received excellent customer service from Melina and the team. Many thanks for all of your help.

The manager,Melina, was a huge help in finding me a storage unit I required. She went out of her way to call other people who had made reservations to ask if they still wanted the unit and then phoned me back right away to let me know it was available. I went to the location after my work to view the locker and decided I would take it. She gave me a day to get myself organized and I even got the first month for $1. Everything was well explained and all my questions were answered.
Today I met Firoz when I went into the office with my insurance papers. What a nice friendly man he was and so willing to help make my storage experience a good one. Normally I don't write reviews but I felt the customer service here was outstanding. And the location is convenient to major roads and highway access. The are a couple of strip malls next door with anything you might require. Thank you Melina for the perfect unit.

Outstanding customer service, polite, friendly, clean property, secure, great outdoor access at a reasonable price! Thank you, job well done!

My name Grant Shereood. I am highly satisfied during my stay with Public Storage Scott Road. I will defenetely recommend this place to others. It is very cleaned and organized with excellent customer service.

"Very friendly and courteous, I felt that my belongings were in good hands."

Love them. They make u feel like family. Been using them for years. Firoz and staff go above and beyond with customer service. And they never forget you.

ive been at this storage locker for 5years the staff is professional in every way I think I would wreckamand any to this storage.

I have been renting in this location since last year. I found Melina & Firoz is very helpful under any circumstances. They obliged me any request. I will definitely recommend this location. Wendy.

hi my name is gary . I have hadthis locker for 7 years ;the service has been great I see the staff is very pelie with their customers

i would like everyone to know that the people running this location have the best customer service i have dealt with in quite some time they are respectful to all there customers and have very safe and secure facility the cleanliness is impeccible there is never cigarette buts or garbage llying around anywhere.thank you for doing such asupperb job i would reccomend this facility to everyone i know and even those i dont thank you a very happy customer
STEVEN ALBISTON

Have used PS years ago and found the service at this location to be friendly and very efficient. Recently I needed storage facilities again and returned to the same location, where again I was met by friendly staff that helped me choose the correct sized unit. I would recommend PS @ Scott Road to anyone with a storage need. If ever I have a question or need assistance, the team at Public Storage is patient & very helpful.

I have been using Public Storage steady for the last 5 years, the staff have always beenhelpful and courteous so much so that when I was recently thinking of switching to a major competitor, went there was in a hurry so I left my credit card information told them I would be back the next day to sign up, well much to my surprise when I showed up the next day I happened to be dealing with the manager who was very rude to me, when I told her to cancel my reservation, she said no problem she had lots of people waiting for that 10' X 20' I thought business must be good, when you can be that arrogant. I guess I have just come to expect more dealing with Public Storage, that to me it's worth the extra money, especially when you get the courteous service makes you feel they value your business.

One of the friendliest and most helpful customer service experiences I've had in a long time. Firoz and Molina are welcoming and helpful. I highly recommend this facility if you're looking for storage in the area. The facility is clean and well cared for, and the service is second to none.

The Public Storage staff are very courteous and helpful.
The locker I rented was very clean.
Great customer service!
Keep up the good work!

I have been client at Public Storage on Scott Rd for almost 4 years. Firoz and Melina have treated me like gold during my stay. There customer service is above and beyond. Our company will continue to use there facility for many years to come.

Thanks Firoz, Melina and Public Storage for your excellent service.

Excellent service and helpful staff. I shopped around and they had the best rates. Will definitely rent storage space in this location again.

I used to rent here. I would highly recommend this place if anyone is thinking of renting a storage.

Great staff and good storage location.

best place to rent a storage place employees are courteous and very helpful
would recommend to anyone

This is Chris and I have been a customer of this facility for several years. I am very pleased with the pleasant, friendly, professional staff. Firoz and Molina will go above and beyond to take care of your needs. I highly recommend this facility and plan to stay a loyal customer for many years to come.

I have rented few storage units from this location for the last four years.I have excellent service from the Manager and staff at all times very cordial and always helpful.If any one is interested in the storage, I recommend this location for exceptional service.

I have been renting this location for last ten years for my business..
excellent service I always receive from Melina,Firoz and staff very helpful .
I will always recommend my friend and family to rent at this great location I find always clean and well maintained.

Boser Enterprises.

.

This is an excellent storage site to consider if you need this service. Melina and her staff are very friendly and professional. The site is kept very clean and updated with fresh paint and detailing. I have rented at various times and have made use of 3 different unit sizes during these rentals. Not sure what more you would need. It is all there.

Thank you for the great service. I would like to express my gratitude to all staff member of Public Storage Scoth Road location specially, Store manager Melina, who have been very friendly, pleasant and professional. I have a small business and have been renting unites for years and never had a single problem. Thank you for the great service.

We want to thank Melina and her assistant Firoz for providing us with excellent and pleasant service, clean secured and well maintained storage to us and that's why we are at this Public Storage for 10 years now.

I have rented a storage unit at the Public Storage on 120th since 1995. During that time I have found the management to be polite and helpful and the premises clean and tidy. I would recommend this location to anyone looking for a secure storage unit.

I have been renting a storage unit at Public Storage at Scott Road for many years and have found the facility to be very well maintained. The manager and staff are friendly, diligent and always willing to help.

We have rented storage space from Public Storage Canadian Properties for many years and have no complaints about facilities or service.